HOUSEKEEPER SUPERVISOR/EXPERT

State of Arkansas; Benton (AR); On-site; USD 36,000 - 53,000; Full time

Job summary

The State of Arkansas Department of Human Services is seeking a Housekeeper Supervisor/Expert to oversee housekeeping operations in state facilities. This senior role supervises a team, ensures cleaning and sanitation standards meet safety and health regulations, and provides expert guidance in cleaning practices.

Minimum qualifications include at least two years in housekeeping; candidate will develop schedules, train staff, manage inventory, and collaborate with facility management to address

Qualifications

• Extensive knowledge of cleaning methods, equipment, and supplies.
• Ability to manage and motivate a team.
• Knowledge of health and safety regulations, OSHA standards.
• Ability to assess and improve cleaning processes for efficiency and quality.
• Excellent communication and organizational skills.
• Experience with scheduling, inventory, and staff supervision.
• May lift up to 50 lbs.

Responsibilities

• Supervise and lead a team of housekeepers by assigning tasks and monitoring performance.
• Ensure cleaning and sanitation duties meet safety regulations and health standards.
• Provide training on cleaning methods, safety, and equipment.
• Develop cleaning schedules and sanitation plans for state facilities.
• Monitor inventory of cleaning supplies and equipment.
• Address cleaning-related issues or complaints from employees or the public.
• Maintain records of cleaning activities and staff performance.
• Collaborate with facility management on maintenance needs.
• May lift up to 50 lbs.

Skills

Cleaning methods & safety

Team leadership

OSHA standards

Process improvement

Communication skills

Scheduling & inventory

Job description

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Position Number: 22098519
County: Saline
Posting End Date: October 28, 2026

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Classification: Housekeeper Supervisor/Expert

Class Code: THO02P

Pay Grade: SGS02

Salary Range: $35,610 - $52,703

Job Summary

The Housekeeper Supervisor/Expert is a senior-level role responsible for overseeing and coordinating housekeeping operations in state facilities. This position supervises a team of housekeepers and ensures that cleaning procedures are carried out efficiently and in compliance with state regulations and health standards. The Housekeeper Supervisor/Expert provides expert guidance in cleaning and sanitation practices and ensures that staff are trained to meet safety and quality standards.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts.Supervise and lead a team of housekeepers by assigning tasks, monitoring performance, and ensuring that cleaning and sanitation duties are completed on schedule.Ensure compliance with safety regulations, including the use of cleaning chemicals and equipment, and proper disposal of waste.Inspect the cleanliness of assigned areas, including offices, restrooms, hallways, and public spaces, and address any deficiencies in cleaning or sanitation.Provide training and guidance to housekeeping staff on proper cleaning methods, safety practices, and the use of cleaning supplies and equipment.Develop and implement cleaning schedules and plans to ensure thorough sanitation of all areas within state facilities.Monitor inventory levels of cleaning supplies and equipment and ensure that stock is maintained and replenished as needed.Handle and resolve any cleaning-related issues or complaints from employees or the public.Maintain accurate records of cleaning activities, supplies, and staff performance.Collaborate with facility management and other departments to address specific cleaning or maintenance needs.May be required to lift up to 50 lbs.

Knowledge and Skills

Extensive knowledge of cleaning methods, equipment, and supplies, including their proper use and safety protocols.Ability to manage and motivate a team.Knowledge of health and safety regulations, including OSHA standards related to cleaning and sanitation.Ability to assess and improve cleaning processes for efficiency and quality.Excellent communication skills, with the ability to provide clear instructions and feedback to staff.Organizational skills to manage schedules, inventory, and cleaning tasks across multiple areas.Ability to identify and resolve issues promptly.Knowledge of OSHA standards and safe handling of cleaning chemicals.

Minimum Qualifications

At least two years of experience in housekeeping or custodial work.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.