Housekeeper Supervisor

Grand Palms Resort; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Grand Palms Resort is actively hiring a Housekeeping Supervisor to oversee daily housekeeping operations and lead Room Attendants in a high-service hotel environment.

Ideal candidates bring prior hotel housekeeping and supervisory experience, strong leadership, and a commitment to cleanliness. The role requires attention to detail, punctuality, and the ability to work weekends or holidays as needed.

Qualifications

• Prior hotel housekeeping experience required.
• Previous supervisory or team leadership experience preferred.
• Strong leadership, organizational, and communication skills.
• Excellent attention to detail and high cleanliness standards.
• Ability to supervise and motivate a housekeeping team in a fast-paced environment.
• Dependable, punctual, and professional.

Responsibilities

• Supervise and coordinate daily activities of Room Attendants and housekeeping staff.
• Assign daily room cleaning duties and monitor completion of assignments.
• Inspect guest rooms, bathrooms, and common areas to ensure cleanliness and standards.
• Ensure rooms are cleaned, stocked, and ready for guests.
• Train and support staff in proper cleaning procedures and hotel standards.
• Monitor attendance, punctuality, productivity, and performance.
• Report maintenance issues, damages, and safety concerns promptly.
• Monitor supplies, linens, towels, and inventory levels.
• Assist with scheduling and coverage based on occupancy.
• Ensure compliance with hotel safety, sanitation, and housekeeping procedures.
• Respond professionally to guest requests related to housekeeping.
• Coordinate with Front Desk and Maintenance to ensure rooms are available and maintained.

Skills

Leadership

Organizational skills

Communication

Job description

NOW HIRING – HOUSEKEEPING SUPERVISOR

Grand Palms Resort is currently seeking an experienced, dependable, and motivated Housekeeping Supervisor to join our team.

Position: Housekeeping Supervisor

Key Responsibilities:

• Supervise and coordinate the daily activities of Room Attendants and housekeeping staff.
• Assign daily room cleaning duties and monitor completion of assignments.
• Inspect guest rooms, bathrooms, and common areas to ensure cleanliness and compliance with hotel standards.
• Ensure rooms are properly cleaned, stocked, and ready for guests.
• Train, guide, and support housekeeping employees in proper cleaning procedures and hotel standards.
• Monitor staff attendance, punctuality, productivity, and overall job performance.
• Report maintenance issues, damages, and safety concerns promptly.
• Monitor housekeeping supplies, linens, towels, guest amenities, and inventory levels.
• Assist with scheduling and coverage based on occupancy and operational needs.
• Ensure compliance with hotel safety, sanitation, and housekeeping procedures.
• Respond professionally to guest requests and housekeeping-related concerns.
• Work closely with Front Desk and Maintenance to ensure rooms are available and properly maintained.

Qualifications:

• Previous hotel housekeeping experience required.
• Previous supervisory or team leadership experience preferred.
• Strong leadership, organizational, and communication skills.
• Excellent attention to detail and commitment to high cleanliness standards.
• Ability to supervise and motivate a housekeeping team in a fast-paced environment.
• Must be dependable, punctual, and professional.
• Ability to perform physical duties, including standing, walking, bending, and lifting.
• Must be available to work weekends and holidays as required.

Join the Grand Palms Resort team!

ESTAMOS CONTRATANDO – SUPERVISOR/A DE LIMPIEZA

Grand Palms Resort está buscando un/a Supervisor/a de Limpieza con experiencia, responsable y motivado/a para unirse a nuestro equipo.

Puesto: Supervisor/a de Limpieza (Housekeeping)

Responsabilidades Principales:

• Supervisar y coordinar las actividades diarias de las camareras/os de habitaciones y del personal de limpieza.
• Asignar diariamente las habitaciones y áreas que deben limpiarse y verificar que el trabajo sea completado.
• Inspeccionar habitaciones, baños y áreas comunes para garantizar que cumplan con los estándares de limpieza del hotel.
• Asegurar que las habitaciones estén debidamente limpias, abastecidas y listas para los huéspedes.
• Capacitar, orientar y apoyar al personal en los procedimientos adecuados de limpieza y los estándares del hotel.
• Supervisar la asistencia, puntualidad, productividad y desempeño del personal.
• Reportar oportunamente problemas de mantenimiento, daños y situaciones relacionadas con la seguridad.
• Controlar los suministros de limpieza, ropa de cama, toallas, artículos para huéspedes y niveles de inventario.
• Ayudar con los horarios y la asignación del personal según la ocupación y las necesidades operativas.
• Garantizar el cumplimiento de los procedimientos de limpieza, higiene y seguridad del hotel.
• Atender de manera profesional las solicitudes y preocupaciones de los huéspedes relacionadas con la limpieza.
• Trabajar en coordinación con Recepción y Mantenimiento para garantizar que las habitaciones estén disponibles y en buenas condiciones.

Requisitos:

• Se requiere experiencia previa en limpieza de hoteles.
• Se prefiere experiencia previa como supervisor/a o líder de equipo.
• Buenas habilidades de liderazgo, organización y comunicación.
• Excelente atención a los detalles y compromiso con altos estándares de limpieza.
• Capacidad para supervisar y motivar a un equipo en un ambiente de trabajo dinámico.
• Ser responsable, puntual y profesional.
• Capacidad para realizar tareas físicas, incluyendo permanecer de pie, caminar, agacharse y levantar objetos.
• Disponibilidad para trabajar fines de semana y días festivos según sea necesario.

¡Únase al equipo de Grand Palms Resort!