Housekeeper Room Attendant

NCG Hospitality; Phoenix (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Sign-on bonus

Hotel discounts

Referral programs

Paid volunteer hours

Health, dental, and vision

401(k) with company match

Performance bonuses

Job summary

NCG Hospitality's Housekeeper/Room Attendant role at Courtyard Happy Valley Phoenix North offers growth and a clear path. Starting at $16/hour, experienced candidates may qualify for a higher wage. You will maintain clean guestrooms, restock supplies, and support a welcoming guest experience.

Requires 1 year hotel or commercial cleaning experience, availability 4-5 days including weekends, and a customer-service mindset. We provide mentorship, benefits, and opportunities across our portfolio.

Qualifications

• Minimum 1 year of hotel or commercial cleaning experience.
• Ability to work 4-5 days a week including weekends.
• Friendly customer service to brighten the day of our property guests.

Responsibilities

• Consistently clean guestrooms up to high standards
• Make beds with clean linens
• Clean bathrooms
• Vacuum, sweep, mop, dust and restock guestrooms
• Assist with other duties assigned by supervisor
• Operate commercial laundry and clean public areas
• Properly handle, label and store cleaning supplies

Skills

Customer service

Attention to detail

Reliability

Flexibility

Team player

Job description

Housekeeper/ Room Attendant

Join a 2026 USA Today Top Workplace Winner!

Starting at $16/hour, experienced candidates may qualify for a higher wage

Must be able to work 4-5 days a week including weekends

Must have a minimum of 1 year of hotel or commercial cleaning experience

The Housekeeper/Room Attendant position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Courtyard Happy Valley Phoenix North hotel.

How You’ll Make An Impact

Our friendly Housekeeper/ Room Attendant provides our guests with clean and comfortable accommodations, all while delivering outstanding service.

• Consistently clean guestrooms up to high standards
• Make beds with clean linens
• Clean bathrooms
• Vacuum, sweep, mop, dust and restock guestrooms
• Assist with other duties assigned by supervisor
• Operate commercial laundry and clean public areas
• Properly handle, label and store cleaning supplies

To Be Successful In This Role, You'll Bring

• Friendly customer service to brighten the day of our property guests
• Ability to work effectively and efficiently in a fast-paced setting
• Flexible availability
• Strong attention to detail
• Excellent organizational skills
• Reliability and honesty

Why You'll Love Working Here

Career Growth

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Sign-on Bonus

• This position comes with a $1,000 SIGN ON BONUS!!

Team Member Perks

• Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

• Competitive pay with same-day pay options
• 401(k) with generous company match
• Performance bonuses for eligible positions

We participate in E-Verify to confirm work authorization for all new hires.