Housekeeper/ Room Attendant

NCG Hospitality; Phoenix (AZ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Referral and incentive programs

Paid Volunteer Hours

Job summary

NCG Hospitality is seeking a Housekeeper/Room Attendant for the Hampton Inn & Suites Phoenix Downtown. Starting at $16/hour, candidates with at least 1 year of hotel or cleaning experience are encouraged to apply. You’ll work 5 days a week, including weekends, providing clean and welcoming guest rooms.

Join a company that values growth, fun, trust, and responsibility, offering mentorship and opportunities across 35 hotels and our Corporate Office. E‑Verify participation is noted.

Qualifications

• Friendly customer service to brighten the day of our property guests.
• Ability to work effectively and efficiently in a fast-paced setting.
• Flexible availability.
• Strong attention to detail.
• Excellent organizational skills.
• Reliability and honesty.

Responsibilities

• Consistently clean guestrooms up to high standards.
• Make beds with clean linens.
• Clean bathrooms.
• Vacuum, sweep, mop, dust and restock guestrooms.
• Assist with other duties assigned by supervisor.
• Operate commercial laundry and clean public areas.
• Properly handle, label and store cleaning supplies.

Skills

Customer service

Fast-paced

Flexibility

Attention to detail

Organizational skills

Reliability

Honesty

Job description

Join a 2026 USA Today Top Workplace Winner!

Starting at $16/hour, experienced candidates may qualify for a higher wage

Must be able to work 5 days a week, including weekends during the day

Must have a minimum of 1 year of hotel or professional cleaning experience

The Housekeeper/Room Attendant position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Phoenix Downtown hotel.

How You’ll Make An Impact

Our friendly Housekeeper/ Room Attendant provides our guests with clean and comfortable accommodations, all while delivering outstanding service.

• Consistently clean guestrooms up to high standards
• Make beds with clean linens
• Clean bathrooms
• Vacuum, sweep, mop, dust and restock guestrooms
• Assist with other duties assigned by supervisor
• Operate commercial laundry and clean public areas
• Properly handle, label and store cleaning supplies

To Be Successful In This Role, You'll Bring

• Friendly customer service to brighten the day of our property guests
• Ability to work effectively and efficiently in a fast-paced setting
• Flexible availability
• Strong attention to detail
• Excellent organizational skills
• Reliability and honesty

Why You'll Love Working Here

Career Growth

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks

• Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

• Competitive pay with same-day pay options
• 401(k) with generous company match
• Performance bonuses for eligible positions

Ready To Grow With Us?

Take the next step in your career with NCG Hospitality! Explore our current opportunities and discover what makes our team a great place to grow.

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

We participate in E‑Verify to confirm work authorization for all new hires.