Housekeeper Room Attendant

NCG Hospitality; Madison (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Free stays at NCG hotels

Catch of the Day – bonuses

Everyone Sells – cash incentives

Paid volunteer hours

Medical, dental, vision plans

Paid time off

401(k) with 100% match on 3% and 50%–2

Job summary

The Moxy Madison Downtown, managed by NCG Hospitality, is seeking a Housekeeper Room Attendant. Starting at $16.50/hour with a $1,000 sign-on bonus for joining our team. Morning shifts available; schedule requires Monday–Friday plus weekends and holidays.

Join us in a path to growth and a supportive work environment within a Top Workplace winner. Responsibilities include cleaning guestrooms to high standards, making beds, cleaning baths, and restocking supplies.

Qualifications

• Prior housekeeping or hospitality experience is a plus.
• Strong customer-service orientation and a professional demeanor.
• Ability to work in a fast-paced hotel environment.

Responsibilities

• Provide guests with clean and comfortable accommodations.
• Make beds with fresh linens and tidy rooms.
• Clean bathrooms and restock supplies.
• Vacuum, sweep, mop, dust, and maintain public areas as assigned.
• Assist with additional duties from supervisor and operate hotel laundry as needed.

Skills

Customer service

Attention to detail

Reliability

Organizational skills

Flexible availability

Job description

Housekeeper Room Attendant, Moxy Madison Downtown

• $1000 SIGN ON-BONUS AVAILABLE** JOIN OUR TEAM TODAY!

Join a 2025 USA Today Top Workplace Winner!

Starting at $16.50/hour; experienced candidates may qualify for a higher wage

Flexible availability required on Mondays to Fridays, Saturdays and Sundays required, and Holidays

Open to Morning shifts

Why You’ll Love Working Here

The Housekeeper Room Attendant position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Madison Downtown.

How do I make an impact on my team?

Our friendly Housekeeper Room Attendantprovides our guests with clean and comfortable accommodations, all while delivering outstanding service.

• Consistently clean guestrooms up to high standards
• Make beds with clean linens
• Clean bathrooms
• Vacuum, sweep, mop, dust and restock guestrooms
• Assist with other duties assigned by supervisorOperate commercial laundry and clean public areas
• Properly handle, label and store cleaning supplies

What does success look like in this role?

• Friendly customer service to brighten the day of our property guests
• Ability to work effectively and efficiently in a fast-paced setting
• Flexible availability
• Strong attention to detail
• Excellent organizational skills
• Reliability and honesty

What Will You Get At NCG Hospitality?

The Moxy Madison Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

Career Development

• Personalized career pathing and skill development
• Leadership and mentorship programs
• Educational and certification reimbursement

Team Member Perks

• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Catch of the Day – earn bonuses for going above and beyond to support team and guests
• Everyone Sells – earn cash for bringing in business to our properties
• Paid Volunteer hours – Earn money for community service

Health & Wellness Benefits

• Medical, dental, and vision plans
• Paid sick time and Paid Time Off
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs

Financial Support

• Same-day pay options
• Referral bonus – earn cash for bringing great team members
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

Ready To Grow With Us?

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

NCG Hospitality is proud to be an Equal Opportunity Employer.