Housekeeper - Renaissance OKC

Coury Hospitality; Oklahoma City (OK); On-site; USD 26,000 - 36,000; Full time

Job summary

Renaissance Waterford Oklahoma City is seeking a skilled Housekeeper to maintain guest rooms and public spaces to the highest luxury standards. The role requires discreet, professional service and meticulous attention to detail in a boutique hotel setting.

Responsibilities include cleaning rooms, replenishing amenities, inspecting spaces, and coordinating with front desk and maintenance to ensure guest comfort. Weekend/holiday shifts may be required to meet guest needs.

Qualifications

• Experience in luxury or boutique hotels preferred.
• Strong attention to detail and service-oriented demeanor.
• Professional appearance and ability to interact with guests discreetly.
• Strong verbal communication and time-management skills.
• Ability to follow brand standards and procedures.
• Team player with ability to work independently.
• Flexibility to work weekends and holidays.

Responsibilities

• Clean, service, and maintain guest rooms, suites, and corridors according to luxury boutique hotel standards.
• Make beds with precision, ensuring linens are crisp and defects-free.
• Clean and sanitize bathrooms, fixtures, mirrors, floors, and surfaces.
• Replenish guest room amenities, linens, towels, and supplies per brand standards.
• Inspect rooms for cleanliness and report issues promptly.
• Maintain assigned public areas ensuring a pristine appearance.
• Communicate courteously with guests while maintaining privacy.
• Respond to guest requests and coordinate with other departments as needed.
• Handle guest belongings with care and confidentiality.
• Follow hotel security, privacy, and lost-and-found procedures.
• Operate housekeeping equipment safely and follow safety guidelines.
• Adhere to health, safety, and sanitation regulations.
• Support sustainability initiatives.
• Collaborate with housekeeping, front desk, and maintenance for seamless service.

Skills

Experience in luxury hotels

Attention to detail

Professional appearance

Guest interaction skills

Follow brand standards

Time management

Team player

Weekend/holiday flexibility

Job description

Why Work at Renaissance Waterford Oklahoma City?

At Renaissance Waterford Oklahoma City, we don’t just offer jobs. We create opportunities to grow, connect, and thrive in a vibrant, people-first hospitality environment. Located near the upscale Nichols Hills district, our distinctive hotel combines contemporary style, warm service, and panoramic views of the Oklahoma City skyline. Curators help bring memorable experiences to life throughout the hotel, from Ember Modern American Tavern and our inviting guest spaces to elegant event venues, including the Grand Ballroom. With the energy of Oklahoma City just minutes away, Renaissance Waterford offers the perfect setting to build your hospitality career while creating meaningful moments for every guest.

Position Summary

The Housekeeper is responsible for maintaining exceptional standards of cleanliness, presentation, and comfort throughout guest rooms and assigned public areas. This position plays a vital role in delivering a refined, personalized guest experience by ensuring all spaces reflect the luxury or boutique hotel service standards while interacting with guests in a warm, professional, and discreet manner.

Primary Job Duties

• Clean, service, and maintain guest rooms, suites, and corridors according to luxury boutique hotel standards.
• Make beds with precision, ensuring linens are crisp, properly aligned, and free from defects.
• Clean and sanitize bathrooms, fixtures, mirrors, floors, and surfaces using approved cleaning products and procedures.
• Replenish guest room amenities, linens, towels, and supplies in accordance with brand standards.
• Inspect guest rooms for cleanliness, presentation, and maintenance concerns; report issues promptly.
• Maintain assigned public areas, including hallways, stairwells, and service areas, ensuring a pristine appearance.
• Communicate courteously and professionally with guests when encountered, acknowledging them warmly while maintaining privacy and discretion.
• Respond promptly to guest requests or concerns and coordinate with supervisors or other departments as needed.
• Handle guest belongings with care, respect, and confidentiality.
• Follow hotel security, privacy, and lost-and-found procedures.
• Safely operate housekeeping equipment and use cleaning chemicals in accordance with training and safety guidelines.
• Adhere to all health, safety, and sanitation regulations.
• Support sustainability and environmentally responsible initiatives.
• Work collaboratively with housekeeping, front desk, and maintenance teams to ensure seamless service.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, task and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

Knowledge, Skills And Abilities

• Prior housekeeping experience in a luxury hotel, boutique hotel, or high-end residential setting preferred.
• Strong attention to detail with a commitment to maintaining immaculate spaces.
• Professional appearance and service-oriented demeanor.
• Strong verbal communication skills and ability to interact graciously with guests.
• Ability to follow detailed procedures and brand standards consistently.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, holidays, and varying shifts.

Physical Demands

• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Ability to lift, push, and pull up to 35 pounds.
• Ability to operate housekeeping carts, vacuums, and cleaning equipment safely.
• Must wear required personal protective equipment per job responsibilities.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.