Housekeeper / Public Area Attendant

Cliff House Maine; Cape Neddick (ME); On-site; USD 25,000 - 32,000; Full time

Job summary

Cliff House Maine in Cape Neddick, ME is seeking a full-time housekeeper to provide exceptional guest service while maintaining the cleanliness of all public areas, guest corridors, and other assigned spaces. The role includes interacting with guests, cleaning duties, restocking carts, and reporting maintenance needs as part of a dedicated hotel team.

Ideal candidates are flexible, reliable, and able to communicate fluently in English.

Qualifications

• Flexibility with work days and hours is required.
• Excellent service attitude and the ability to engage with guests.
• Strong communication skills, both verbal and written in English.
• Detail oriented, organized and able to follow supervisor instructions.

Responsibilities

• Be knowledgeable of services/features and local attractions to respond to inquiries.
• Perform cleaning duties, restocking carts, and maintaining public areas.
• Maintain knowledge of equipment use and safety procedures.
• Ensure key control and security for buildings and vehicles.
• Follow procedures for handling and disposal of materials per OSHA standards.
• Report damages or maintenance issues promptly.
• Handle lost and found items per department procedures.
• Attend to work schedule and comply with hotel policies.
• Perform other duties as assigned by supervisors or hotel officials.

Skills

Flexibility

Great communicator

People person

English fluency

Job description

Job Summary

This position strives to provide exceptional service to both internal and external guests while monitoring the cleanliness of all public areas, guest corridors and other assigned areas. He/She will engage in guest interaction while walking the property indoors and outdoors. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for Cliff House Maine.

Full-Time Year-Round

Pay Range: $18.50 - $23 per hour

Responsibilities

• Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries.
• Must be detail oriented, organized and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift.
• Stock cleaning carts, housekeeping storage and linen closets and public areas with designated supplies and equipment.
• Maintain complete knowledge of proper maintenance and use of equipment.
• Monitor and maintain safety, cleanliness, sanitation and organization of public areas, guest corridors and other areas as assigned (i.e. remove trash, wipe down shelves/counters, dust furniture/pictures, vacuum carpet and area rugs, sweep and wax floor, etc.).
• Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen Standards.
• Provides accurate key control and effective security for all keys, buildings and vehicles.
• Follow proper procedures to report any damages or maintenance problems.
• Handle lost and found items according to department and company procedures.
• Report to work on time and according to posted schedule.
• Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous Experience Passionately Providing Service To Others Preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.