Housekeeper Per Diem

The Highlands At Wyomissing; Reading (Berks County); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a mission-driven community as a Residential Housekeeper, where your commitment to cleanliness enhances the lives of residents and staff. This vital role involves maintaining high standards of hygiene in living spaces and public areas, ensuring a welcoming environment. Ideal candidates will demonstrate strong customer service skills and a dedication to infection control. This is a per diem position with flexible hours, allowing you to make a meaningful impact while working in a supportive setting. If you're dependable and service-oriented, we invite you to apply and be part of a team that values quality and care.

Qualifications

• 1-3 years of experience in housekeeping or customer service.
• High School Diploma or GED is required.

Responsibilities

• Maintain cleanliness in residential and common areas.
• Follow cleaning procedures and safety standards.
• Provide excellent customer service to residents.

Skills

Customer Service

Cleaning Procedures

Infection Control

Communication Skills

Dependability

Education

High School Diploma or GED

Job description

Join our team at The Highlands at Wyomissing, where your work helps create a clean, and welcoming environment for our residents and staff. We are currently seeking a dedicated Residential Housekeeper to maintain a high standard of cleanliness across our community—including residential living areas, Personal and Nursing Care spaces, public/common areas, and administrative offices. This vital role ensures the safe and responsible use of cleaning equipment and chemicals, supports infection control standards, and helps set up for special events. Ideal candidates are dependable, service-oriented, and take pride in delivering a high-quality, hygienic environment. If you’re looking to make a meaningful impact while working in a supportive, mission-driven community, we’d love to hear from you!

Summary of Responsibilities:

The Residential Housekeeper provides a high standard of cleanliness in all areas of the facility to ensure a healthy and attractive environment for residents and staff. Responsible for cleaning residential living (apartments, villas, cottages and vistas), Personal Care, Nursing Care, Core/Administration areas, public areas, and common areas.

The content of this job description is intended to describe the general nature and level of work expectations performed by incumbents in this classification. All activities are completed in accord with the mission, vision, and values of the Company, following all policies, procedures, Equal Employment Opportunity laws, patient confidentiality, and other Federal, State, and Local laws and regulations, as appropriate.

Essential Functions/Duties:

• Adheres to proper and regulatory procedures for cleaning and sanitizing the facility, complying with essential job tasks while striving for a high-quality standard.
• Maintains satisfactory standards in the safe and responsible use of chemicals and equipment.
• Sorts, counts, stocks, and distributes clean linen items as required.
• Follows all prescribed cleaning procedures for various areas of the facility including routine inspections of areas of leadership.
• Moves and exchanges carts, takes down and re-hangs sheers and drapes.
• Always utilizes standard precautions for infection control.
• Moves furniture items as needed to facilitate cleaning or to set up tables and chairs for special functions. Occasionally climbs ladders to complete cleaning assignments.
• Demonstrates interest in learning additional aspects of the job.
• Demonstrates excellent customer service skills by responding to service requests with a positive attitude and sense of urgency.
• Follows schedules and time frames for tasks to be completed.
• Provides a positive role model, especially during new employee training. Provides encouragement and positive examples of life at The Highlands at Wyomissing.
• Ensures the safety of residents within the facility.

Position Type/Expected Hours of Work

This is a per diem position. Standard days and hours are Monday through Friday and every other weekend, with a flexible schedule of up to 58 hours per biweekly pay period around 1st or 2nd shift hours, or a combination of shift/hours as required by the service plan. The position requires the ability to work during nonstandard hours, including evenings, weekends, holidays, and in inclement weather, and to be available when needed.

Education and Experience Requirements:

• High School Diploma or GED (Required)
• 1-3 Years of experience working with Senior Adults or in a customer service setting
• 1-3 Years prior housekeeping experience (Preferred)
• Excellent communication and interpersonal skills
• Outstanding customer service ability
• Reaches maximum productivity after on-the-job training
• Demonstrated leadership skills

Certification and Licensure Requirements:

• Valid Pennsylvania Driver's License and acceptable Motor Vehicle Record Check (preferred)

Work Authorization/Security Clearances:

• Medical Screening
• Criminal History Clearance
• FBI Fingerprint Clearance (only if you have not lived in PA for the last 2 years)
• Immigration and Naturalization (I-9) Clearance

Physical Requirements and Demands:

• Hearing: Adequate to perform job duties in person and over the telephone.
• Speaking: Ability to communicate clearly in person and over the telephone.
• Writing: Ability to accurately document information by writing or typing.
• Vision: Adequate to perform job duties, including reading printed information and computer screens.
• Within shift (67-100%): Standing, walking, lifting up to 10 lbs., and occasionally lifting and carrying objects.
• Frequently within shift (34-66%): Climbing, bending, crouching, squatting, lifting up to 20 lbs., and carrying objects weighing up to 10 lbs.
• Occasionally within shift (1-33%): Crawling, kneeling, pulling with force, reaching above head, lifting from floor and waist levels, lifting above shoulders, and lifting up to 50 lbs., with frequent lifting of objects up to 25 lbs.

Safety Hazards and Environment:

• May be exposed to blood-borne pathogens - Low Risk
• May encounter communicable diseases
• May face extreme conditions (heat or cold)
• Potential exposure to moving mechanical parts, electrical shocks, toxic chemicals, and detergents
• Rare interactions with residents exhibiting aggressive behavior

Qualifications, Skills, Behaviors, Motivations, Education, Experience, Licenses & Certifications:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.