Job Description Summary
Performs general housekeeping duties as directed. Responsible for cleaning guestrooms and suites.
Compensation and Availability
Compensation: $17.50 per hour. Saturday and Sunday availability is required.
Essential Functions
- Clears all surface areas, changes and replaces soiled linen, removes all trash and debris, and vacuums each guests’ room or suite on a daily basis.
- Maintains proper cleaning techniques in accordance with the standards set by the Conference Center.
- Loads and stocks service carts with linen and towel supplies used for maintaining service to guestrooms and suites.
- Clears a minimum of 13 rooms daily, including stay‑overs and check‑outs, singles or doubles.
- Removes all debris and trash in guestrooms, suites, and guest room corridors and cleans out all ashtrays when necessary.
- Restocks all amenities including robes, brochures, and bathroom amenities when necessary.
- Removes all service trays or other materials not needed in guestrooms or suites.
- Opens, dusts, and cleans all drapes and/or window shutters in guestrooms or suites on a daily basis.
- Cleans all bathroom surface areas, sinks, tubs, and toilets on a daily basis.
- Vacuum carpet, dust and polish interior and exterior of room furniture; clean all mirrors, glass tops, and interior windows when necessary.
- Dust and clean all guest room and suite artwork and follow the specific care instructions set by the Housekeeping Supervisor.
- Replace light bulbs when needed and report any non‑functioning fixtures, electrical outlets, and damage within the rooms or suites immediately to a supervisor.
- Collects and turns in to the Housekeeping Supervisor all lost or found articles left by previous guests.
- Communicates to the Front Desk upon completing the cleaning of a vacant check‑in room.
- Maintains and cleans vacuums and Housekeeping equipment used for servicing the guestrooms and suites on a daily basis.
- Maintains a good level of employee and guest relations.
- Reports any problems to supervisors when necessary.
- Performs other related duties as assigned.
Required Education, Knowledge, Skills, and Abilities
- High school diploma or GED and one year of experience, or an equivalent combination of education and experience.
- Excellent interpersonal, communication, and time‑management skills.
- Ability to handle sensitive information confidentially.
- Ability to maintain effective customer relations.
- Ability to read and understand safety procedures.
- Ability to read and follow cleaning instructions and schedules.
- Ability to communicate effectively in the English language.
- Ability to work evenings and weekends as required.
Physical Requirements
- Medium work: climbing, crouching, standing, walking, lifting.
- Visual acuity required to determine neatness and thoroughness.
- Exerting up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly.
- Talking, hearing, climbing, stooping, kneeling, standing, walking, lifting, pushing, pulling, grasping.
- Subject to inside and outside conditions, visual acuity, and hazards.
Time Type
Part time.
Additional Job Information
This position is not eligible for sponsorship of non‑immigrant or immigrant visa status through Wake Forest University.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
Accommodations for Applicants
Individuals with a disability who need an accommodation to participate in the application or interview process may contact AskHR@wfu.edu or call (336) 758‑4700.