Housekeeper Manager

Hunt Companies, Inc; Norfolk (VA); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical

Dental

Life and disability insurance

HSA/FSA accounts

Retirement

Job summary

Hunt Companies, Inc. seeks a Porter Housekeeper Manager to assist the Maintenance Director in keeping the property safe, attractive, and comfortable.

You will lead Porter and Housekeeping staff, ensure high standards of unit turns, train teams, and manage supplies while coordinating with maintenance for repairs and emergencies. The role involves supervising schedules, reporting to the Maintenance Director, and driving to perform company duties as required.

Qualifications

• Requires supervisory and/or management experience.
• Strong organizational and time-management skills.
• Customer service orientation and ability to communicate clearly.

Responsibilities

• Supervises Porter and Housekeeping staff, coordinating schedules, unit turns, and on-call duties.
• Trains staff to ensure cleaning quality and trash pickup per guidelines.
• Directs Housekeeping to achieve high-quality unit turns.
• Manages inventory of cleaning supplies and equipment within budget.
• Monitors cleanliness, safety, and staff compliance across buildings and grounds.
• Manages MSDS inventory for cleaning chemicals.
• Orders supplies and equipment within budget.
• Produces daily/weekly/monthly reports for the Maintenance Director.
• Supports staff meetings and after-hours emergencies as needed.
• Vacuums, mops, and cleans resident rooms, corridors, and common areas.
• Cleans bathrooms and common areas; maintains lobby and offices as directed.
• Attends mandatory meetings and reports rule violations or needed repairs.

Skills

Supervisory

Organization

Time management

Customer service

Reading documents

Education

High School Diploma or GED

Job description

The Porter Housekeeper Manager will assist the Maintenance Director/Community Director in maintaining the property's physical condition in a safe, attractive, and comfortable state. This includes, but is not limited to, leading the Porter and Housekeeper employees in cleaning the HMC buildings and grounds to ensure the facility is clean and sanitized in accordance with HMC policies and procedures to support the achievement of property business goals and objectives, leading the Housekeeping Employees in conducting unit turn to HMC's high standards of turn quality. This position may also occasionally be required to perform tasks as needed, including responding to service requests and preparing units for rent availability (including painting units and performing landscape work).

What You Will Do

• Supervises assigned Porter and Housekeeping staff, including coordination of schedules, assignment to unit turns, and on-call duties.
• Provides applicable training and direction to the Porter and Housekeeping staff to ensure comprehensive cleaning and trash pickup of the property's buildings and grounds, in accordance with HMC's guidelines and property procedures.
• Provides applicable training and direction to the Housekeeping staff to ensure high-quality unit turns.
• Manages the inventory of all necessary departmental supplies, as well as any supply inventory designated by the Maintenance Director.
• Monitors building, units, common areas, and grounds for cleanliness, safety, and staff compliance with rules/regulations.
• Manages MSDS inventory for required chemical cleaning agents.
• Orders Housekeeper and Porter cleaning supplies and equipment within assigned budget.
• Conducts daily/weekly/monthly reporting for the Maintenance Director.
• Assists in periodic staff meetings with the Porter and Housekeeping employees.
• Vacuumes carpeted areas, including resident rooms, hallways, and common areas, as necessary.
• Mops and cleans tile areas, including resident rooms and common areas, as needed.
• Picks up and empties trash in designated areas, as needed.
• Cleans bathrooms, including tubs, showers, and toilet areas as necessary.
• Works in common areas such as the lobby or offices as directed by the Maintenance Director.
• Attends all mandatory employee meetings.
• Reports any observed violations of property rules and regulations to the Maintenance Director.
• Reports any needed repairs to maintenance.
• Ensures Porter and Housekeeper compliance with required training.
• Monitors buildings for cleanliness and safety.
• Provides support for after-hours maintenance emergencies when necessary.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• A minimum of three years of related experience and/or training required.
• Supervisory and/or management experience required.

Knowledge, Skills, And Abilities

• Understand and follow the rules for the handling and use of any chemicals.
• Skilled in organization.
• Skilled in time management.
• Skilled in customer service.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.

Licenses and Certifications

• DL NUMBER - Driver's License, Valid and in State required.

Compensation

We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $45,600 - $54,271, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits

A competitive salary is only one part of your total rewards.

• paid time off
• medical
• dental
• life and disability insurance
• HSA/FSA accounts
• retirement
• rewards programs
• and so much more!

EEO/ADA

The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.