Housekeeper - Blackberry Mountain

Smokymountains; Tennessee; Hybrid; USD 21,000 - 22,000; Full time

Job summary

Smokymountains in Walland, TN is seeking a detail-minded housekeeper to join our award-winning accommodations team. You will clean guest rooms and common areas, manage supplies, and ensure guest satisfaction.

Starting pay is $15.00–$16.00 per hour, with AM and PM shifts available; prior experience is preferred but not required. Regular attendance and teamwork are essential.

Qualifications

• Must have a high school diploma or equivalent.
• Detail-oriented in cleaning tasks across rooms and common areas.
• Ability to communicate effectively with guests and team members.
• Physical ability to lift up to 30 lbs and perform housekeeping duties.

Responsibilities

• Must be detail-oriented in all cleaning aspects.
• Load supplies for the day.
• Attend line-up each morning to receive room assignments.
• Perform Make-ups, Turn-overs, and Turndowns in the given time frame.
• Maintain the cleanliness and presentation of all common areas.
• Bring laundry to the service center for pick up by the laundry facility.
• Restock all housekeeping closets on the property with amenities and linens as necessary.
• Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms.
• Clean out golf carts at the end of the shift and plug them into the charger to be prepared for the next shift.
• Notify Maintenance and Design departments about room issues immediately.
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found.

Skills

Detail-oriented

Effective communication

Teamwork

Lift up to 30 lbs

Education

High School Diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

1507 E. Millers Cove Rd Walland, TN 37886

Are you detail-oriented, even when no one’s looking? We are expanding our award-winning accommodations team and now hiring housekeepers with a proven work ethic and a passion for excellence. Commitment to quality and enthusiastic attitude are more important than experience.

Pay Range: $15.00-16.00 per hour. Starting compensation will be determined based on experience, skills, and other job-related factors.

AM and PM positions available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must be detail-oriented in all cleaning aspects
• Load supplies for the day
• Attend line-up each morning to receive room assignments
• Perform Make-ups, Turn-overs, and Turndowns in the given time frame
• Maintain the cleanliness and presentation of all common areas
• Bring laundry to the service center for pick up by the laundry facility
• Restock all housekeeping closets on the property with amenities and linens as necessary
• Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms
• Clean out golf carts at the end of the shift and plug them into the charger to be prepared for the next shift
• Notify Maintenance and Design departments about room issues immediately
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found

Must comply with all company policies and procedures.

To perform the essential functions of this position, regular and consistent attendance is required.

Must be able to work well with other Team Members, Managers, and interact with our guests.

SUPERVISORY RESPONSIBILITIES

• None

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required
• Some cleaning experience preferred

LANGUAGE SKILLS

• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Basic knowledge and understanding of math

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Very physical work, constantly moving around, must be able to stand for long periods
• Must be able to get on hands and knees to scrub floors
• Must be able to lift up to 30 lbs.
• Must be able to operate a company vehicle or golf cart
• Repeatedly going up and down flights of stairs
• Must be able to work around cleaning supplies/chemicals

WORK ENVIRONMENT

• Working in guest rooms and common areas of the property
• May occasionally be asked to go outside in all weather conditions