Housekeeper - Blackberry Mountain

Blackberry Farm, LLC; Kentucky; On-site; USD 42,981,000 - 45,847,000; Full time

Benefits offered by this job

Travel perks

Property benefits

Tuition reimbursement

Paid time off

Health insurance

Flexible spending accounts

401k with profit sharing

Training and education

Job summary

Blackberry Farm, LLC in Walland, TN is hiring housekeepers with a proven work ethic and a passion for excellence. The role involves cleaning all guest rooms and common areas, meeting 5-star service standards, and assisting other departments as needed.

Starting pay is $15.00-16.00 per hour with AM and PM shifts available. Benefits include health insurance, paid time off, tuition reimbursement, 401k with profit share, and training opportunities.

Qualifications

• High School Diploma or equivalent required.
• Some cleaning experience preferred.
• Must be able to lift up to 30 lbs and work in a fast-paced environment.

Responsibilities

• Clean all guest rooms and common areas to 5-star standards.
• Load supplies, restock closets, and keep areas organized.
• Attend daily line-up and receive room assignments.
• Perform Make-ups, Turn-overs and Turndowns within time frames.
• Notify Maintenance/Design about room issues immediately.

Skills

Detail-oriented

Effective communication

Guest service mindset

Education

High School Diploma or equivalent

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business.

1507 E. Millers Cove Rd Walland, TN 37886

We are expanding our award-winning accommodations team and now hiring housekeepers with a proven work ethic and a passion for excellence. Commitment to quality and enthusiastic attitude are more important than experience.

Pay Range: $15.00-16.00 per hour.

Starting compensation will be determined based on experience, skills, and other job-related factors.

AM and PM positions available.

The Housekeeping role is a labor-intensive and fast-paced position that is responsible for the cleaning of all guest rooms and common areas on the property.

The housekeeping staff is also responsible for complying with guest requests and assisting other departments when requested to ensure 5-star service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Must be detail-oriented in all cleaning aspects
• Load supplies for the day
• Attend line‑up each morning to receive room assignments
• Perform Make‑ups, Turn‑overs, and Turndowns in the given time frame
• Maintain the cleanliness and presentation of all common areas
• Bring laundry to the service center for pick up by the laundry facility
• Restock all housekeeping closets on the property with amenities and linens as necessary
• Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms
• Clean out golf carts at the end of the shift and plug them into the charger to be prepared for the next shift
• Notify Maintenance and Design departments about room issues immediately
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found

Must comply with all company policies and procedures. To perform the essential functions of this position, regular and consistent attendance is required. Must be able to work well with other Team Members, Managers, and interact with our guests.

SUPERVISORY RESPONSIBILITIES

None

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required
• Some cleaning experience preferred

LANGUAGE SKILLS

• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Basic knowledge and understanding of math

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Very physical work, constantly moving around, must be able to stand for long periods
• Must be able to get on hands and knees to scrub floors
• Must be able to lift up to 30 lbs.
• Must be able to operate a company vehicle or golf cart
• Repeatedly going up and down flights of stairs
• Must be able to work around cleaning supplies/chemicals

WORK ENVIRONMENT

• Working in guest rooms and common areas of the property
• May occasionally be asked to go outside in all weather conditions

Blackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand.

Combining land conservation, modern‑day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other.

Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they’re seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career‑defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career.

Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry is an Equal Opportunity Employer.