Housekeeper

Westgate Resorts; Wood River (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Daily Pay

401(k) matching

Paid time off

Holiday pay

Employee assistance program

Job summary

Westgate Resorts in Florida is seeking a Housekeeper to maintain cleanliness and guest comfort across guest rooms and resort units. You will uphold high hospitality standards and contribute to memorable guest experiences.

Applicants should have prior housekeeping experience and a keen eye for detail. The role requires physical work, weekend/holiday availability, and a commitment to Westgate’s guest-service excellence.

Qualifications

• Previous housekeeping, hotel, resort, or cleaning experience preferred.
• Strong attention to detail and cleanliness standards.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and communication skills.
• Ability to work independently and manage assigned workload effectively.
• Commitment to delivering exceptional guest experiences.

Responsibilities

• Clean and service assigned guest rooms and resort units according to company standards and timelines.
• Consistently achieve quality and productivity goals while maintaining attention to detail.
• Clean bathrooms, kitchens, living areas, bedrooms, closets, patios, and other assigned spaces.
• Remove trash, replace linens, replenish supplies, and prepare units for arriving guests.
• Maintain inspection scores by ensuring rooms are free of defects and guest-ready.
• Properly use housekeeping equipment, cleaning products, and supplies while following safety procedures.
• Report Lost & Found items immediately and follow established company procedures.
• Work collaboratively with team members and assist in other housekeeping duties as needed.
• Maintain a professional appearance and provide exceptional guest service when interacting with guests.
• Perform other duties as assigned.

Skills

Attention to detail

Teamwork

Independent work

Guest service

Experience in housekeeping

Job description

Company Description

Starting pay at$17.00per hour? But wait, it gets better! How about the chance to make up to$19.50per hour based on your weekly inspections? That's right, your eye for detail and cleaning skills could take your earnings to the next level! Plus, did we mention ourDaily Pay benefit? Yep, you heard it right! No more waiting for payday – access your hard-earned cash whenever you need it.

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour south of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including the River Country Water Park, horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

As a Housekeeper, you will be responsible for maintaining the cleanliness, appearance, and overall quality of guest accommodations. Your attention to detail and commitment to excellence help create memorable experiences for our guests while supporting the resort's high standards of hospitality.

In this role, you demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction.

What You'll Do as a Housekeeper:

• Clean and service assigned guest rooms and resort units according to company standards and timelines.
• Consistently achieve quality and productivity goals while maintaining attention to detail.
• Clean bathrooms, kitchens, living areas, bedrooms, closets, patios, and other assigned spaces.
• Remove trash, replace linens, replenish supplies, and prepare units for arriving guests.
• Maintain inspection scores by ensuring rooms are free of defects and guest-ready.
• Properly use housekeeping equipment, cleaning products, and supplies while following safety procedures.
• Report Lost & Found items immediately and follow established company procedures.
• Work collaboratively with team members and assist in other housekeeping duties as needed.
• Maintain a professional appearance and provide exceptional guest service when interacting with guests.
• Perform other duties as assigned.

What You Will Bring as a Housekeeper:

• Previous housekeeping, hotel, resort, or cleaning experience preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and communication skills.
• Ability to work independently and manage assigned workload effectively.
• Commitment to delivering exceptional guest experiences.

Requirements:

• Must be able to lift up to 35 pounds.
• Valid Florida driver's license required.
• Ability to work indoors and outdoors in varying weather conditions.
• Must be available to work weekends, holidays, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Must uphold Westgate Resorts' standards of professionalism, cleanliness, and guest service.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship– Up to $40,000 for Team Members’ Dependents After 1 Year of Service
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.