Housekeeper

Churchill-Downs-Inc; Town of Waterloo (NY); On-site; USD 34,000 - 37,000; Full time

Job summary

del Lago Resort & Casino is hiring a Hotel Housekeeper to ensure spotless guest rooms, bathrooms, and common areas. This role requires attention to detail, reliability, and the ability to service guests with courtesy in a fast-paced environment.

You will clean rooms on schedule, respond to amenity requests, and ensure high standards of cleanliness while minimizing disruption to guests and maintaining safety guidelines.

Qualifications

• Effective communication with team members, guests, and external contacts.
• Ability to work in a fast-paced environment.
• Physical ability to stand, walk, and lift up to 30 lbs.

Responsibilities

• Clean guest rooms during scheduled cleaning times.
• Respond to guest requests for amenities.
• Vacuum floors, clean bathrooms, make beds, and dust surfaces as per policy.
• Maintain guest room cleanliness while minimizing disruption to guests.

Skills

Communication

Fast-paced

Mobility

Stamina

Lifting

Job description

With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll provide all the training you’ll need to succeed in your job and grow in your career. Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino

JOB SUMMARY

This employee ensures proper cleaning of all guest room’s floor, bathroom, bed, and general areas.

Pay Range: $24.39-$27.10/hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements are intended as general illustrations of the work in this class and are not all- inclusive:

• Responsible for the cleaning of guest rooms during scheduled cleaning times
• Responds to guest requests for amenities
• Vacuums floors, cleans bathroom, makes bed, and performs general dusting of room as described in company policies and procedures
• Ensures guest satisfaction of room cleanliness while simultaneously strives to reduce disruption of guest experience in facility

REQUIRED SKILLS AND ABILITIES

Must have ability to:

• Communicate effectively with all levels of Team Members, guests, and outside contacts
• Work effectively in a fast-paced environment
• Move around all work areas effectively and efficiently
• Work long hours, including nights, weekends, and holidays
• Extended time seated as well as on your feet

EDUCATION AND EXPERIENCE

Ability to hear, speak and see. Ability to stand, stoop, bend, reach and walk. Ability to lift 30 lbs. Ability to understand and communicate both verbally and written in English. Ability to follow directions.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino
• Obtain required licenses
• Perform the duties described in compliance with local laws and regulations
• Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
• Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
• Adhere to Internal Control Procedures and Policies
• Report illegal activity to Security or the appropriate levels of Management

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.