Housekeeper

DoubleTree Salem; Salem (OR); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Group insurance

Paid time off

401(k) plan

Voluntary benefits

Life insurance

Paid daily

Hotel benefits

Employee assistance program

Leadership development program

Job summary

InnVentures seeks an Area Director of Housekeeping for DoubleTree Salem, OR to lead teams across multiple properties and uphold brand standards. You will hire, train, and supervise staff while ensuring safety and quality in daily operations and guest service.

The role demands strong leadership, the ability to multitask, and effective communication with all levels of staff. Competitive benefits and career development opportunities are included.

Qualifications

• At least 3 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 1 year of related experience.
• Supervisory experience is required.
• Long hours may be required.
• Must be able to communicate effectively verbally and in writing with all levels of employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with InnVentures Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity and identify/solve problems as necessary.
• Maintain confidentiality of information and perform other duties as requested by management.

Responsibilities

• Hire, train, supervise, counsel, motivate and recognize the housekeeping staff in each location.
• Oversee daily operations, sustainability programs, inventory, ordering, and scheduling within budget at each hotel.
• Inspect work to ensure quality and cleanliness aligns with brand standards.
• Greet and assist guests; develop loyalty with long-term and repeat guests.
• Collaborate with Maintenance and Front Desk to achieve high-quality, consistent guest experiences.
• Ensure safe working practices and department productivity.

Skills

Supervisory experience

Communication

Multitasking

Team leadership

Physical stamina

Education

Bachelor's degree (4-year college) with related experience

Job description

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

DoubleTree Salem, OR

Overview

Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As an Area Director of Housekeeping for multiple properties, your role is to motivate your teams to deliver their best work every day to ensure that our guests have a comfortable and memorable stay at each location.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Hire, train, supervise, counsel, motivate and recognize the housekeeping staff in eachlocation.
• Oversee daily operations, sustainability programs, inventory, ordering, and scheduling all within a set department budget at each hotel.
• Inspect work performed by the housekeeping staff to ensure quality and cleanliness is top notch and consistent with brand standards.
• Greet and assist guests with all requests. Proactively garner relationships with long term and repeat guests to develop loyalty and maintain satisfaction.
• Work closely with the Maintenance Department and Front Desk at each hotel to achieve a consistent, high quality product resulting in above average customer satisfaction scores.
• Ensure safe working practices and procedures are followed by all employees while maintaining department productivity requirements.

Qualifications

• At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience
• Supervisory experience required.
• Long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with InnVentures Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• $16.00 Per Hour