Housekeeper

Hyatt; Royal Oak (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

Hyatt Place in Royal Oak, Michigan is seeking a Room Attendant/Housekeeping Host to maintain clean, welcoming guest rooms and support our hotel's high standards of service.

The role requires prior cleaning experience, a customer-service mindset, and the ability to work weekends and holidays. You will multi-task in a fast-paced environment while ensuring guest comfort and satisfaction.

Qualifications

• Prior cleaning experience required.
• Customer service experience is preferred, preferably in a hotel or related field.
• Must be able to work weekends and holidays.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.
• Ability to lift, pull, and push moderate weight.
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast paced environment.

Responsibilities

• Maintains cleanliness of guest rooms as assigned.
• Offers welcoming, helpful and exceptional service to guests.

Skills

Cleaning experience

Customer service

Weekend availability

Multitasking

Physical stamina

Job description

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life.

Room Attendants/Housekeeping Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Room Attendant/Housekeeping Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the guest rooms as assigned. Previous cleaning experience as well as the ability to communicate well with guests required.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

• Prior cleaning experience required
• Customer service experience is preferred, preferably in a hotel or related field
• Must have ability to work weekends and holidays
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Ability to lift, pull, and push moderate weight
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.