Housekeeper

Stoney-Creek-Hospitality; Quincy (IL); On-site; USD 19,000 - 22,000; Full time

Job summary

ADP, Inc. in Quincy, IL seeks a diligent Housekeeper to maintain clean guest rooms and public areas, ensuring a welcoming environment.

Responsibilities include bed making, bathroom sanitizing, dusting, vacuuming, linen handling, and responding to guest requests promptly. This on-site role requires physical stamina and attention to detail.

No mandatory experience, but prior housekeeping knowledge helps; training provided. Non-exempt, hourly pay $14–$16.

Qualifications

• Previous experience in housekeeping or cleaning roles is preferred but not mandatory.
• Knowledge of cleaning equipment and products.

Responsibilities

• Room Cleaning: clean and prepare guest rooms, including beds, bathrooms, dusting, and vacuuming.
• Public Areas: maintain lobbies, hallways, and common spaces.
• Supplies Management: ensure cleaning supplies and amenities are stocked.
• Report Maintenance Issues: report issues to the appropriate department for resolution.
• Laundry Service: assist with washing, drying, and folding linens and towels.
• Guest Requests: respond promptly to guest requests for amenities or services.
• Privacy and Security: handle room keys and maintain security.
• Quality Standards: ensure rooms and public areas meet cleanliness standards.
• Other duties as assigned: participate in department meetings and adapt to tasks as needed.

Skills

Strong organizational skills

Physical stamina

Lift and bend

Tools

Cleaning equipment

Cleaning products

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manual Labor Quincy, IL, US

Salary Range: $14.00 To $16.00 Hourly

ACCOUNTABILITY

The Housekeeper is essential to creating a clean and welcoming atmosphere for our guests. In this role, you are accountable for the pristine condition of guest rooms and public areas, enhancing the overall guest experience through your commitment to cleanliness and meticulous attention to detail.

FLSA Designation:

Non-Exempt

WHAT TO EXPECT

Room Cleaning: Clean and prepare guest rooms, including making beds, changing linens, cleaning and sanitizing bathrooms, and dusting and vacuuming. Ensure that all room amenities are in their designated places.

Public Areas: Clean and maintain the cleanliness of public areas, such as lobbies, hallways, and common spaces, ensuring they are tidy and inviting.

Supplies Management: Ensure that cleaning supplies and amenities are well-stocked and request replenishments when necessary.

Report Maintenance Issues: Report any maintenance or repair issues in guest rooms or public areas to the appropriate department for prompt resolution.

Lost and Found: Follow hotel procedures for handling and reporting lost and found items.

Laundry Service: Assist with laundry duties, including washing, drying, and folding linens and towels.

Guest Requests: Respond to guest requests for additional amenities or services, such as extra towels or toiletries, promptly and professionally.

Privacy and Security: Respect guests' privacy and maintain security by properly handling room keys and following hotel security protocols.

Quality Standards: Ensure that rooms and public areas meet the hotel's cleanliness and maintenance standards, paying close attention to detail.

Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.

Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job.

PROUD OWNER

Attention to detail and a commitment to cleanliness.

Ability to work independently and efficiently.

Strong organizational skills to manage tasks and prioritize work.

Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.

HELD ACCOUNTABLE TO

Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization.

SOFT SKILLS

CHARACTERISTICS:

Serious, diligent, reserved, loyal, conscientious, detail-oriented, and anticipates problems.

MINDSET:

Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS

EDUCATION AND EXPERIENCE:

Previous experience in housekeeping or cleaning roles is preferred but not mandatory.

Knowledge of cleaning equipment and products.

PHYSICAL DEMANDS:

lift, carry, push, and pull up to 35+ lbs. Standing for extended periods and performing repetitive motions.

TRAVEL:

N/A

POSITION:

On-site work at the hotel property.