Housekeeper

Stoney-Creek-Hospitality; Onalaska (WI); On-site; USD 26,000 - 36,000; Full time

Job summary

ADP, Inc. in Onalaska, Wisconsin is seeking a dedicated Housekeeper to ensure guest rooms and public areas meet the hotel’s high cleanliness standards. You will clean, sanitize, and arrange rooms, restock amenities, and respond to guest requests with professionalism.

This full-time, non-exempt role requires physical stamina, reliability, and a detail-oriented mindset to support a fast-paced hospitality environment and protect guest privacy.

Qualifications

• Previous housekeeping experience preferred but not required.
• Knowledge of cleaning equipment and products.
• Must be able to lift up to 35+ lbs and stand for extended periods.

Responsibilities

• Clean and prepare guest rooms, beds, linens and bathrooms; dust and vacuum.
• Maintain cleanliness of public areas such as lobbies and hallways.
• Manage cleaning supplies and request restocks as needed.
• Report maintenance issues to the appropriate department.
• Assist with laundry duties and linen handling.
• Respond to guest requests for amenities professionally.
• Respect guest privacy and follow security procedures.
• Ensure rooms and areas meet hotel cleanliness standards.

Skills

Organizational skills

Physical stamina

Detail-oriented

Time management

Tools

Cleaning equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Manual Labor Onalaska, WI, US

ACCOUNTABILITY

The Housekeeper is essential to creating a clean and welcoming atmosphere for our guests. In this role, you are accountable for the pristine condition of guest rooms and public areas, enhancing the overall guest experience through your commitment to cleanliness and meticulous attention to detail.

FLSA Designation:

Non-Exempt

WHAT TO EXPECT

• Room Cleaning: Clean and prepare guest rooms, including making beds, changing linens, cleaning and sanitizing bathrooms, and dusting and vacuuming. Ensure that all room amenities are in their designated places.
• Public Areas: Clean and maintain the cleanliness of public areas, such as lobbies, hallways, and common spaces, ensuring they are tidy and inviting.
• Supplies Management: Ensure that cleaning supplies and amenities are well-stocked and request replenishments when necessary.
• Report Maintenance Issues: Report any maintenance or repair issues in guest rooms or public areas to the appropriate department for prompt resolution.
• Lost and Found: Follow hotel procedures for handling and reporting lost and found items.
• Laundry Service: Assist with laundry duties, including washing, drying, and folding linens and towels.
• Guest Requests: Respond to guest requests for additional amenities or services, such as extra towels or toiletries, promptly and professionally.
• Privacy and Security: Respect guests' privacy and maintain security by properly handling room keys and following hotel security protocols.
• Quality Standards: Ensure that rooms and public areas meet the hotel's cleanliness and maintenance standards, paying close attention to detail.

Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.

Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job.

PROUD OWNER

• Attention to detail and a commitment to cleanliness.
• Ability to work independently and efficiently.
• Strong organizational skills to manage tasks and prioritize work.
• Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.

HELD ACCOUNTABLE TO

Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization.

SOFT SKILLS

CHARACTERISTICS:Serious, diligent, reserved, loyal, conscientious, detail-oriented, and anticipates problems.

MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS

EDUCATION AND EXPERIENCE:

Previous experience in housekeeping or cleaning roles is preferred but not mandatory.

Knowledge of cleaning equipment and products.

PHYSICAL DEMANDS:

lift, carry, push, and pull up to 35+ lbs. Standing for extended periods and performing repetitive motions.

TRAVEL:

N/A

POSITION:

On-site work at the hotel property.