Housekeeper

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

401(k) retirement plan

Paid time off

Tuition reimbursement

Uniforms provided

Job summary

Mystic Lake Casino Hotel is seeking Housekeepers to maintain guest rooms and public areas in a fast-paced setting. This role offers starting pay at $19.00+ per hour with flexibility to earn more through an incentive program and room-cleaning bonuses. Both part-time and full-time opportunities with weekend shifts are available to fit your schedule.

You will clean rooms, respond to guest requests, and ensure security of rooms while supporting the hotel’s commitment to exceptional guest service.

Qualifications

• Previous hotel and/or cleaning experience preferred.

Responsibilities

• Cleans assigned guest rooms including beds, vacuuming, bathrooms, and rearranging furniture.
• Rotates mattresses and restocks supplies.
• Cleans hallways, lobbies, and back-of-house areas; maintains cleanliness and organization of linen and supply areas.

Education

Previous hotel/cleaning experience

Job description

Starting pay at $19.00+ an hour. In addition, we offer flexible schedules and opportunities to earn more through our room cleaning incentive program. Starting pay based on shift and relevant experience.*

Come join our Hotel Operations Team! Here at Mystic Lake Casino Hotel our Housekeeping roles are different than any other! We recognize this is more than “just a job,” this is a path in your career; we believe in educating, training, and growing our team members. While working as a Housekeeper you will get our hotel rooms looking their best for our guest. With the opportunity to clean additional rooms for incentive you set the pace for your own success. We have both part-time and full-time opportunities with flexible schedules. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

Available Shifts:

9:00 AM - 5:30 PM weekends required.

Job Overview:

Cleans and maintains guest rooms, public areas, and back-of-house areas while providing exceptional guest service in a fast-paced environment.

Illuminate Your Future: What You’ll Do:

• Cleans assigned guest rooms which includes making beds, vacuuming, dusting, clean bathrooms and arranges room furniture, if required. Collects soiled linen and towels for laundering, empties all trash cans and restocks reusable items such as soap, towels, and paper items. Cleans and vacuums guest hallways and lobbies. Keeps linen closets and supply areas clean and organized. Rotates mattresses. Stocks cart at the end of workday. Cleans the Spa and Tower Boardroom. Accurately completes daily paperwork.
• Responds and follows through with guest inquiries and requests and refers to supervisor if unable to handle.
• Ensure all rooms are secure upon leaving the room. Notifies supervisor of any guest room uses including maintenance and security needs.
• Handles abandoned guest items, including money (tokens, TITO, coins, bills) by adhering to all enterprise, gaming and department policies and procedures.
• Occasional tasks

Required Experience:

• Previous hotel and/or cleaning experience preferred.

Outstanding Benefits & Awesome Perks:

• Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are:

We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.

• Starting pay based on shift and experience.