Housekeeper

Ahm Hotels; New Albany (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in New Albany is seeking dedicated housekeeping associates to join their team. The role requires a cheerful attitude and attention to detail to ensure guest satisfaction. Responsibilities include cleaning rooms, responding to guest requests, and maintaining a professional appearance. Weekend availability is necessary. Join a winning team that values quality service and teamwork!

Qualifications

• Must have a cheerful attitude and attention to detail.
• Ability to lift and carry objects weighing up to 25 pounds.

Responsibilities

• Respond to guest requests promptly and fill supply carts.
• Clean guest rooms and replace amenities.
• Follow safety and security policies.

Skills

Attention to Detail

Cheerful Attitude

Job description

We'd love to talk with you about ourawesome hotel and associates!

Our housekeeping department is a huge part of our success. We have a winning team that keeps our guests happy with their cheerful attitudes and an attention to detail. While we have a flexible schedule, weekends are required.

Responsibilities Include:

Weekends are required

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.