Housekeeper

Jobtailor; El Paso (TX); On-site; USD 16,531 - 24,796; Full time

Job summary

Jobtailor is seeking a detail-oriented housekeeper to clean and prepare guest rooms and public areas to Marriott/Hilton standards. The role requires physical stamina and the ability to move heavy carts, lift up to 50 lbs, and restock supplies. You will maintain equipment and report any maintenance issues to ensure a seamless guest experience.

The position emphasizes reliability, teamwork, and strong communication to deliver high-quality service in a fast-paced hotel environment.

Qualifications

• High School diploma or equivalent.

Responsibilities

• Cleans guest rooms and public areas to established cleanliness standards and maximizes guest satisfaction.
• Restocks amenities and maintains supplies to ensure efficient cleaning operations.
• Cleans surfaces, windows, doors, fixtures and floors in rooms and public areas.
• Inspects room equipment and reports maintenance needs.
• Ensures safety and proper handling of equipment and supplies.

Skills

attention to detail

organizational skills

time management

physical stamina

ability to follow instructions

customer service orientation

teamwork

adaptability

problem-solving

communication skills

Education

High School diploma /Secondary qualification or equivalent

Tools

Cleaning equipment operation

Use of cleaning products

Ladders/steps

Job description

Responsibilities

• Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls.
• Replaces towels, soaps and all room amenities and restocks literature.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh.
• Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies.
• Secures and maintains custody of equipment, keys and supplies.

Requirements

• High School diploma /Secondary qualification or equivalent
• Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards.
• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
• Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
• Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.
• Must be able to work with arms raised above head throughout an 8 hour shift.Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.

Hard Skills

• cleaning principles
• use of cleaning products
• operation of standard cleaning equipment
• lifting up to 50lbs
• dexterity in pushing and pulling
• room inspection
• dusting and polishing
• bed making
• window cleaning
• floor washing

Soft Skills

• attention to detail
• organizational skills
• time management
• physical stamina
• ability to follow instructions
• customer service orientation
• teamwork
• adaptability
• problem-solving
• communication skills