Housekeeper

Ivy Hospitality; Vandalia (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Ivy Hospitality in Vandalia, OH is seeking a professional Housekeeping Attendant. You will clean and reset guest bedrooms and bathrooms to standard, maintain hallways and public areas, and respond to guest requests with a smile.

This role requires standing up to 8 hours, bending and lifting up to 30 lbs, and following safety and security procedures. Previous hospitality experience is a plus, but not required.

Qualifications

• High school diploma or equivalent preferred.
• No prior experience required; hospitality experience is a plus.
• Basic verbal and written communication skills.

Responsibilities

• Clean and reset guest bedrooms and bathrooms according to standards.
• Maintain cleanliness of hallways and common areas.
• Assist other housekeeping associates to maintain clean work areas.
• Respond promptly to guest complaints or special requests.
• Enter guest rooms with proper privacy and security procedures.
• Stock housekeeping carts and linen storage rooms.
• Complete room assignment sheets documenting tasks and issues.
• Greet guests and provide friendly assistance.
• Participate in carpet care program by spotting carpet during room cleaning.
• Report maintenance issues to the Supervisor.
• Follow safety and security policies including keys and lost and found.

Skills

Communication skills

Hospitality mindset

Teamwork

Education

High School diploma or equivalent

Job description

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely.

Maintain cleanliness of hallways and common areas as assigned.

Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests.

Assist other housekeeping associates in maintaining clean and organized work and public areas.

Participate in the hotel’s carpet care program by spotting carpet during room cleaning.

Report any maintenance issues or needs to the Supervisor.

Stock and maintain housekeeping carts and linen storage rooms.

Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered.

Respond promptly to guest complaints or special requests, ensuring guest satisfaction.

Follow proper procedures for entering guest rooms, ensuring guest privacy and security.

Greet guests with a smile, make eye contact, and offer friendly assistance when interacting.

Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items.

Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols.

Communicate effectively with coworkers and other departments, contributing to a supportive work environment.

Qualifications

Education: High School diploma or equivalent preferred.

Experience: No prior experience required; hospitality experience is a plus.

Basic communication skills, both verbal and written.

Must be able to stand and exert well‑paced mobility for up to 8 hours.

Must be able to lift up to 30bs on a regular and continuing basis.

Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.

Must maintain a neat, clean, and well‑groomed appearance according to company standards.

Flexibility to work varying schedules, including nights, weekends, and holidays.