Housekeeper

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off (20 hours)

Job summary

Riverside Casino & Golf Resort is seeking a dedicated Housekeeper to ensure the cleanliness of guest rooms, corridors, and public areas, delivering high-quality service that enhances the guest experience.

The role requires reliable teamwork, strong interpersonal skills, and the ability to work under time pressure. Full-time position with pay of $16.00/hour and 20 hours of Paid Time Off, with Riverside as an Equal Opportunity Employer.

Qualifications

• Effective interpersonal and communication skills.
• Maintain courteous and effective working relationships with others.
• Ability to work under time pressure with a positive attitude.
• Prior Housekeeping or equivalent cleaning experience.

Responsibilities

• Clean guest rooms, floor corridors, and public areas by mopping, vacuuming, dusting and making beds.
• Restock amenities and linens in guest rooms and remove used items.
• Provide exceptional customer service to all internal and external customers.
• Resolve guest questions and requests quickly and follow directions.
• Perform duties under time pressure in a busy environment.
• Answer questions for guests regarding local area facilities and points of interest.
• Coordinate with supervisors to handle guest requests or complaints.
• Work cohesively with a team to accomplish assigned duties.

Skills

Interpersonal skills

Communication skills

Time management

Housekeeping experience

Job description

The Housekeeper is responsible for ensuring the cleanliness of guest rooms, floor corridors, and public areas. This position has a direct impact on the guest experience, so the associate must be focused on providing efficient services and the highest levels of quality.

Essential Functions

• Perform cleaning in all areas of hotel by mopping, vacuuming, dusting, making beds, and other duties as assigned.
• Replenish guest rooms with needed amenities and linens, and remove used items.
• Provide exceptional customer service to all internal and external customers.
• Resolve problems quickly and accurately, and follow directions thoroughly.
• Perform functions under frequent time pressure in an interruptive environment.
• Answer questions for guests regarding local area facilities and points of interest.
• Work with supervisor/manager, if necessary, to resolve any guest requests or complaints.
• Work cohesively with a team to accomplish assigned duties,

Required

• Effective interpersonal and communication skills.
• Maintain courteous and effective working relationships with others.
• Ability to work under time pressure with a positive attitude.
• Prior Housekeeping or equivalent cleaning experience.

Schedule

Full time, including days, weekends and holidays

$16.00/hour (including premium pay) with 20 hours of Paid Time Off upon hire

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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