Housekeeper - Full Time (8:00AM-4:30PM Mon.-Fri., 9:00AM - 5:30PM Weekends)

Athena Hospitality Group; Covington (KY); On-site; USD 15,000 - 21,000; Full time

Job summary

Athena Hospitality Group in Covington, KY seeks a dependable Housekeeper to maintain clean guest rooms, hallways and public areas, stocking carts, replacing linens and replenishing supplies while following hotel standards.

This role requires attention to detail, clear communication with guests and team, and the ability to work calmly in a busy hotel environment. Deep cleaning and preventative maintenance tasks may be required.

Qualifications

• High School diploma or equivalent; hotel or related field experience preferred.
• Strong attention to detail and ability to communicate effectively with guests and team members.
• Clear, effective verbal and written communication.
• Ability to work well under pressure and in a fast-paced hotel environment.

Responsibilities

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with brand standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming including proper uniform and name tag per brand standards.
• Comply with brand standards and regulations to ensure safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including guest supplies, cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include changing the AC filter and cleaning the AC coils.

Skills

Attention to detail

Effective communication

Teamwork

Education

High School diploma or equivalent

Job description

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways and public areas in the hotel servicing guest rooms in accordance with hotel policy. The room attendant is responsible for stocking carts with room supplies, replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with brand standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Always comply with brand standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils.

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail and the ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must work well in stressful high-pressure situations.

Job Settings and Physical Demands:

To perform the job successfully, the candidate must be able to stand and walk 100% of their workday. Lifting and carrying up to 45 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in a well ventilated area.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.