Housekeeper

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 19,000 - 25,000; Full time

Job summary

Riverside Casino & Golf Resort is seeking a Housekeeper to ensure the cleanliness of guest rooms, floors, and public areas, directly impacting guest experience. You will work under time pressure, provide excellent service, and collaborate with the team to fulfill room and area cleaning duties.

Responsibilities include replenishing rooms, answering guest questions, and maintaining a positive attitude while delivering high-quality cleaning.

Qualifications

• Hospitality housekeeping experience required.
• Strong customer service skills.
• Ability to work under time pressure.
• Maintain courteous relationships with colleagues.

Responsibilities

• Clean guest rooms, corridors, and public areas.
• Restock amenities and linens; remove used items.
• Provide exceptional service to guests and resolve requests.
• Collaborate with supervisor to address guest concerns.

Skills

Interpersonal skills

Communication

Time management

Cleaning experience

Job description

The Housekeeper is responsible for ensuring the cleanliness of guest rooms, floor corridors, and public areas. This position has a direct impact on the guest experience, so the associate must be focused on providing efficient services and the highest levels of quality.

Essential Functions

• Perform cleaning in all areas of hotel by mopping, vacuuming, dusting, making beds, and other duties as assigned.
• Replenish guest rooms with needed amenities and linens, and remove used items.
• Provide exceptional customer service to all internal and external customers.
• Resolve problems quickly and accurately, and follow directions thoroughly.
• Perform functions under frequent time pressure in an interruptive environment.
• Answer questions for guests regarding local area facilities and points of interest.
• Work with supervisor/manager, if necessary, to resolve any guest requests or complaints.
• Work cohesively with a team to accomplish assigned duties,

Required

• Effective interpersonal and communication skills.
• Maintain courteous and effective working relationships with others.
• Ability to work under time pressure with a positive attitude.
• Prior Housekeeping or equivalent cleaning experience.

Schedule

Full time, including days, weekends and holidays

$16.00/hour (including premium pay) with 20 hours of Paid Time Off upon hire

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.