Housekeeper

Resolute Road Hospitality; Bend (OR); Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

Digital Tips

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Job summary

Resolute Road Hospitality is seeking a Housekeeper to ensure guest rooms and public areas are clean, welcoming, and ready for guests. You will follow established processes to maintain brand standards and safety. This role emphasizes grit, teamwork, and integrity in delivering exceptional service in a hotel environment.

Join our team in Bend, OR, and contribute to a property that values guest satisfaction, reliability, and professional conduct across all shifts and tasks.

Qualifications

• Experience in housekeeping or hotel cleaning is preferred.
• Ability to follow brand standards and safety guidelines.
• Detail-oriented and reliable.

Responsibilities

• Clean guest rooms and bathrooms, make beds, vacuum, dust, sanitize, and restock supplies.
• Replenish linens, amenities, and guest essentials.
• Clean assigned public areas such as hallways and lobbies.
• Stock housekeeping cart with cleaning products and supplies.
• Report maintenance issues or safety concerns promptly.
• Deliver friendly and respectful guest service throughout interactions.

Skills

Housekeeping

Attention to detail

Time management

Teamwork

Job description

Description

The Hilton Garden Inn Bend is looking to add to our hospitality team! Located in the beautiful Old Mill District and just minutes from restaurants, shopping, and outdoor recreation, our hotel provides an exciting environment for both guests and employees. If you are passionate about hospitality and creating exceptional guest experiences, we would love to have you join our team.

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Benefits

Digital Tips

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Your Role

As Housekeeper, you’ll be responsible for the cleanliness, appearance, and readiness of guest rooms and public areas. You’ll follow established processes to ensure rooms are properly prepared and maintained according to brand standards. This role is ideal for someone who brings Grit to every shift, works Stronger Together with the team, and takes pride in delivering service with Integrity.

What You’ll Do

• Clean guest rooms and bathrooms: make beds, vacuum, dust, sanitize, and restock supplies
• Replenish linens, amenities, and guest essentials
• Clean assigned public areas (e.g., hallways, lobbies, restrooms, meeting rooms)
• Stock housekeeping cart with approved cleaning products, linens, and guest supplies
• Report maintenance issues, safety concerns, or damaged items to the supervisor promptly
• Log and turn in lost and found items following hotel policy
• Follow safety protocols and chemical handling guidelines
• Attend pre-shift meetings to review assignments and daily updates
• Assist with deep cleaning projects and turndown service as assigned
• Complete assigned tasks within allotted time per room (Minutes Per Room or MPR)
• Deliver friendly and respectful guest service throughout interactions
• Adhere to all Resolute Road Hospitality policies and procedures
• Other duties as assigned

Knowledge, Skills & Abilities

• Familiarity with housekeeping tools, cleaning products, and safe handling procedures
• Attention to detail and pride in delivering high quality work
• Ability to work independently and manage time effectively
• Team oriented mindset with strong communication skills

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