House Person

Fairfield Inn & Suites Austin Georgetown; Georgetown (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Fairfield Inn & Suites Austin Georgetown is seeking a House Person to clean, restock, and maintain guest rooms and public areas to hotel standards. You will prioritize rooms, check supplies, and ensure privacy when interacting with guests.

Daily duties include making beds, restocking towels and toiletries, cleaning bathrooms, emptying trash, and reporting maintenance needs. You will work a rotation including weekends and some afternoons, ensuring a safe, welcoming environment for guests.

Qualifications

• Detail-oriented and thorough.
• Ability to interact with guests in a pleasant, friendly way.
• Ability to read and follow hotel policies and checklists.

Responsibilities

• Receives list of assigned rooms and prioritizes early-cleaning requests.
• Checks cleaning cart inventory and supplies as needed.
• Knocks and announces self before entering rooms and revisits later if occupied.
• Removes soiled linens and provides fresh replacements.
• Makes beds and restocks towels and toiletries according to policy.
• Cleans bathrooms and kitchenette areas per hotel policy.
• Wipes surfaces, cleans mirrors, and vacuums floors.
• Restocks coffee, snacks, and amenities per checklist.
• Performs room final walkaround to meet standards.
• Notifies supervisor of room availability and reports maintenance or suspicious activity.
• Launders soiled linens and handles laundry as required.
• Takes found items to lost and found as needed.
• Performs other related duties as assigned.

Skills

Detail-oriented

Discreet

Customer service

Quality standards

Education

Basic English literacy

Job description

Description

Job Summary:

The House Person will clean, restock, and maintain hotel rooms as assigned. Maintain cleanliness of guest corridors, elevators, and all assigned areas.

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to read, write, speak, understand, and communicate in basic English preferred.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Equal Employment Opportunity:

It is the policy of Mid-Continent Hospitality LLC. to recruit and hire qualified candidates for employment, regardless of their race, color, creed, religion, sex, age, national origin, mental or physical disability, veteran status, or any other condition protected by law