House Person

Dreamscape Hospitality; East Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Dreamscape Hospitality in East Columbus, OH seeks a Hotel House Person to keep public areas clean, welcoming, and safe. You will maintain lobbies, corridors, restrooms, and meeting spaces, support the housekeeping team, and help ensure guest satisfaction.

The role requires reliability, attention to detail, ability to lift and move supplies, and a willingness to follow health and safety guidelines. Prior housekeeping experience is a plus but not required; high school diploma preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or janitorial experience is a plus.
• Strong attention to detail and customer service skills.

Responsibilities

• Clean and maintain all public areas of the hotel according to standards.
• Assist housekeeping staff by delivering and retrieving linens, supplies, and equipment.
• Respond to guest requests for supplies or amenities promptly and courteously.
• Empty trash and dispose of waste in designated areas.
• Restock supplies in public areas as needed.
• Report maintenance issues or safety hazards to the appropriate department.
• Adhere to health and safety regulations including PPE.

Skills

Independent work

Attention to detail

Customer service

Time management

Physical stamina

Education

High school diploma or equivalent

Job description

Description

House Person - 402140

Department: Rooms

Reports To:

FLSA: Non-Exempt

Summary: The Hotel House Person is responsible for maintaining the cleanliness and appearance of all public areas within the hotel, including hallways, lobbies, restrooms, and meeting spaces. This role supports the housekeeping department and ensures a welcoming and safe environment for all guests and staff.

Essential Duties and Responsibilities:

• Clean and maintain all public areas of the hotel, including hallways, lobbies, restrooms, and meeting spaces, according to hotel standards.
• Assist housekeeping staff by delivering and retrieving items such as linens, cleaning supplies, and equipment.
• Respond to guest requests for extra supplies or amenities promptly and courteously.
• Empty trash receptacles and dispose of waste in designated areas.
• Maintain cleanliness of housekeeping storage areas and carts.
• Restock supplies in public restrooms and other designated areas as needed.
• Report any maintenance issues, safety hazards, or equipment malfunctions to the appropriate department.
• Adhere to all health and safety regulations, including the proper use of personal protective equipment (PPE).
• Assist with special projects or deep cleaning tasks as assigned by the Housekeeping Manager.
• Provide support during hotel events by ensuring areas are clean and presentable.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and Experience:
• High school diploma or equivalent preferred.
• Previous experience in housekeeping or janitorial work is a plus, but not required.
• Knowledge, Skills, and Abilities:
• Ability to work independently with minimal supervision.
• Strong attention to detail and commitment to cleanliness.
• Excellent communication and customer service skills.
• Ability to manage time effectively and prioritize tasks.
• Physical ability to perform tasks such as lifting, pushing, pulling, and bending.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is primarily performed indoors, in public areas of the hotel.
• Exposure to cleaning chemicals and occasional noise from equipment.

Requirements

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand and walk for extended periods of time.

Ability to lift and carry items up to [specify weight, e.g., 50 lbs.] frequently.

Ability to push and pull carts weighing up to [specify weight, e.g., 100 lbs.].

Frequent bending, stooping, and reaching.