Housekeeper

Hilton Garden Inn Bozeman; Bozeman (MT); On-site; USD 17,000 - 25,000; Full time

Job summary

Hilton Garden Inn Bozeman is seeking a dedicated Housekeeper to clean and restock guest rooms and maintain high cleanliness standards. You will prioritize rooms that require early cleaning and ensure each room meets hotel policies through careful attention to detail and a final walkaround.

You will manage supplies, enter rooms with proper etiquette, and assist with laundry and maintenance communication. A focus on guest privacy and a friendly, professional demeanor is essential for success.

Qualifications

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Responsibilities

• Clean and restock hotel rooms as assigned.
• Prioritize rooms requesting early cleaning.
• Check inventory of cleaning cart and replenish supplies.
• Enter rooms after announcing, and return if occupied.
• Make beds and restock towels and linens.
• Clean and disinfect bathrooms and prep areas.
• Wipe surfaces and mirrors, vacuum floors, and empty trash.
• Check and restock complimentary coffee, snacks, and toiletries.
• Ensure room meets hotel standards with a final walkaround.
• Notify supervisor of room availability and report suspicious activity to security.
• Launder soiled linens and assist with laundry tasks as needed.
• Notify maintenance of repairs needed.
• Handle lost items and report as required.
• Perform other related duties as assigned.

Skills

Detail oriented

Discretion

High standards

Guest interaction

Education

Basic literacy

Job description

Job Summary:

The Housekeeper will clean, restock, and maintain hotel rooms as assigned.

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.