Housekeeper

Hilton Garden Inn Bozeman MT; Bozeman (MT); On-site; USD 30,000 - 42,000; Full time

Job summary

Hilton Garden Inn Bozeman MT is seeking a meticulous housekeeper to prepare clean, well-stocked rooms while respecting guest privacy. You will deliver consistent, high-quality service, ensuring beds are made neatly and supplies are replenished according to policy.

The role requires standing and walking for long periods, lifting up to 15 pounds, and working a seven-day rotation with occasional afternoons to meet hotel needs.

Qualifications

• Attention to detail and thoroughness in room prep.
• Ability to maintain guest privacy and discretion.
• Consistent performance to a high standard.
• Supportive, courteous interaction with guests.

Responsibilities

• Clean and prepare assigned rooms to hotel standards.
• Restock towels, supplies and check amenities per policy.
• Notify supervisor of room availability and maintenance needs.
• Handle laundry tasks and report any issues or loss to security.

Skills

Detail-oriented

Discretion with guests

High standard work

Friendly guest interaction

Education

Basic literacy

Job description

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.