House Manager - 3rd Avenue

Brooklyn Community Services; New York (NY); On-site; USD 31,000 - 42,000; Full time

Job summary

Brooklyn Community Services is seeking a House Manager for the 3rd Ave Transitional Living Shelter at 968 3rd Avenue, Brooklyn, NY 11232. This is a full-time role (35 hours weekly) with evenings, nights and weekends to support residents and maintain safety and order.

The position requires a high school diploma with two years’ experience with young adults, F80 certification, and experience with CARES HMIS. You will handle intake, safety checks, and DHS reporting, among other duties.

Qualifications

• High school diploma with at least two years’ experience with young adults.
• F80 Certification required.
• Experience with CARES Collaborative Homeless Management Information System.
• Pass OMH fingerprinting and background check.
• Ability to work evenings, nights and weekends.

Responsibilities

• Complete intake screening and orientation of new clients.
• Provide intervention and conflict resolution as needed.
• Maintain daily logs, CARES data entry, and census reporting to DHS.
• Conduct hourly safety checks and assist with meals.
• Oversee room turnover, movement of client belongings, and fire drills.
• Ensure smooth hand-offs between shifts and respond to emergencies.
• Participate in fundraising events and mandatory meetings.

Skills

Strong communication

Professional boundaries

Team collaboration

MS Word

Education

High school diploma

F80 Certification

Tools

CARES HMIS

DHS procedures

Job description

Position: House Manager - 3rd Ave Transitional Living Shelter

Reports to: Program Director

Work Location: 968 3rd Avenue, Brooklyn, NY 11232

Hours: Full Time - 35 hours per week ability to work split shifts; including evenings, nights and weekends.

Salary: $36,400 - $36,400 per year

Program Description

Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self-sufficiency for adults.

3rd Avenue is a NYC DHS transitional shelter program located in Sunset Park, Brooklyn is designed to provide employment assistance and permanent housing for young women ages 18 - 25 years old. The House Manager is responsible assisting in the operations of the facility including maintenance and security under the supervision of the Shift Supervisor

Responsibilities

• Complete intake screening and orientation of new clients
• Provide appropriate intervention and conflict resolution where/when necessary
• Complete required client related documents in the CARES database
• Update daily log book and Client Worker forms
• Conduct hourly room, floor and facility safety checks
• Provide emergency coverage for the next shift when necessary (double shifts)
• Report daily census count to the Department of Homeless Services
• Metro cards and Laundry Cards
• Prepare and assist with meals as needed
• Responsible for stripping of rooms, bagging, storing and retrieving client personal belongings
• Assist with monthly fire drills and completing reports
• Oversee weekly General Inspection
• Monitor client’s medication usage and log books
• Monitor fire safety and critical file log books on a monthly basis
• Answer phone and direct calls to appropriate staff persons
• Maintain post and ensure a seamless hand-off to the incoming shift; leaving the facility before relief arrives is strictly prohibited.
• Participate in fundraising events
• Attend all mandatory meetings, trainings and events
• Related administrative duties
• Perform other duties as assigned

Qualifications

• High school diploma with minimum of two years’ experience working with young adults, or satisfactory equivalent.
• F80 Certification required
• Experience working with C.A.R.E.S. Collaborative Homeless Management Information System
• The ideal candidate for this position possesses most or all of the following:
• Demonstrated ability to maintain professional boundaries
• Good oral and written communication skills
• Knowledge of special needs populations
• Familiarity with DHS procedures a plus
• Knowledge of MS Word
• Must pass OMH fingerprinting and background check
• "Shift Requirement: Personnel must remain on duty until formally relieved by the incoming shift. In cases of staffing shortages, staying for emergency coverage may be required."

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.