House Manager

American Indian Comm Development Corp; Minneapolis (MN); On-site; USD 42,000 - 68,000; Full time

Job summary

American Indian Community Development Corporation in Minneapolis seeks a House Manager to safeguard residents and the building across Elliot, Franklin, and Kola Houses. You will handle crises, including medical and mental health, while presenting a professional image to clients and staff.

Responsibilities include enforcing rules, monitoring security, reporting incidents, responding to emergencies, and coordinating with staff and external agencies.

Qualifications

• Completion of coursework in a health or human services field leading to a Bachelor’s or Associate degree.
• One year of experience working with the target population served or lived experience considered.
• Certification as a Minnesota DHS Peer Specialist when available.
• Meets requirements for unlicensed personnel in licensed home care settings.
• Valid driver’s license appropriate for the vehicle used.
• Completion of Vulnerable Adult Mandated Reporter training or ability to obtain.
• Must pass Minnesota DHS background study and driver records check.
• Demonstrates reliability and dependability.
• Ability to work within the mission and philosophy of AICDC.

Responsibilities

• Enforce resident rules to maintain housing stability and de-escalate crises.
• Monitor security cameras, perform rounds, and take appropriate action.
• Report incidents promptly and document per protocol.
• Respond to emergencies including medical, mental health, fire, and severe weather.
• Search resident rooms and belongings for contraband as needed.
• Monitor and remind residents about medications.
• Assist with move-outs and transport clients to appointments per policies.
• Complete maintenance work orders and assist with on-call staffing.
• Attend staff meetings and trainings; support communication with teams.

Skills

Crisis intervention

De-escalation

Emergency response

Data entry

Microsoft Word

Excel

Education

Bachelor’s or Associate degree in health/human services

Minnesota DHS Peer Specialist certification

Tools

Word

Excel

Job description

Job Description

Reports To: House Supervisor

Organization Overview

The American Indian Community Development Corporation (AICDC) is a culturally rooted nonprofit organization dedicated to strengthening American Indian communities in the Twin Cities metro area. Founded in 1992, AICDC provides culturally unique initiatives, housing, and entrepreneurial programs that improve the lives and livelihoods of American Indian people. Through decades of service, AICDC has built strong, trusted relationships with Tribal Governments and community partners, working collaboratively to deliver respectful, community-driven services.

Position Summary

The House Manager plays a critical role in the quality of life for the people at our Elliot, Franklin, and Kola Houses. This position is responsible for the safety and security of residents and the building. The House Manager handles situations of crisis, including medical and mental health crises, while conveying a positive, professional image to clients, staff, and visitors.

Essential Responsibilities

• Help clients maintain housing stability by enforcing resident rules, intervention by de-escalation, and resolution skills.
• Monitor security cameras and activities, complete regular rounds, and initiate appropriate action as warranted.
• Report all incidents in a timely manner and document in accordance with established protocol.
• Able to monitor and respond to emergencies, including fire, severe weather, first aid, CPR, or any other emergency.
• Perform searches of resident rooms and resident belongings for any contraband.
• Conduct resident breathalyzer and or UA’s.
• Monitor and remind residents of medications.
• Pack and or assist with resident belongings during move-outs.
• Report, log, call, and complete work orders for all maintenance issues.
• Emergency janitorial cleaning.
• Clean out resident room move-outs as time permits.
• Participate in staff meetings and in-service trainings.
• Assist with communication and involvement with staff, property management, outside agencies/organizations.
• Intermediate computer skills, including accurate data entry skills, Word, and Excel spreadsheets.
• Safely transport clients to appointments, services, and other approved locations in accordance with organizational policies and procedures.
• Schedule uncovered shifts from the staff on-call staffing list.
• All other duties as assigned by the Director of Program Operations

Physical Requirements

The physical requirements described below are representative of those required to perform the essential functions of this position.

• Physical Agility: Ability to initiate or participate in physical restraint of a client
• Lifting/Carrying: Ability to carry and move 20 – 70 pounds
• Stooping/Kneeling: ability to kneel, bend, crouch, and use of lower extremities and back muscles, frequently.
• Pushing/Pulling: Ability to move clients, beds, or chairs and open doors as necessary
• Climbing: Ability to climb ladders, scaffolding, ramps, etc.

Position Requirements

• Must meet at least oneof the following:
  • Completion of coursework in a health or human services–related field leading to a Bachelor’s degree or Associate degree
  • One (1) year of experience working with the target population served (lived experience as a member of the target population may be considered)
  • Certification as a Minnesota Department of Human Services (DHS) Peer Specialist
  • Meets requirements for unlicensed personnel in licensed home care settings
• Valid driver’s license appropriate for the vehicle used
• Completion of Vulnerable Adult Mandated Reporter training (or ability to obtain)
• Must pass a Minnesota Department of Human Services background study
• Must be able to pass a Minnesota driver’s records check
• Demonstrates reliability and dependability
• Ability to work within the mission and philosophy of American Indian Community Development Corporation

Preferences

• Experience in harm reduction and crisis intervention
• Experience working in housing programs

Equal Employment Opportunity

American Indian Community Development Corporation (AICDC) is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, genetic information, or any other status protected by federal, state, or local law.

AICDC is dedicated to creating an inclusive and culturally respectful workplace and strongly encourages American Indian/Alaska Native individuals and other candidates from diverse backgrounds to apply.