House Manager

Dungarvin; Madison (WI); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Starting wage

Retention bonus

401k match

Phone stipend

PTO

Job summary

Dungarvin is seeking a Program Director in Madison, WI to coordinate operations of residential programs and supervise DD/IDD and behavioral programs in AFHs. You will manage 2-4 sites with 10-12 direct reports per program, ensuring quality support and compliance.

The role blends administration and direct care, requiring experience supervising staff, working with adults with disabilities, crisis management and behavioral interventions. In-office, with on-call rotation including weekends.

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Behavioral Science or related field preferred.
• Minimum 2 years managerial/supervisory experience with hiring, disciplining, and termination.
• At least 1 year direct experience with individuals with developmental or intellectual disabilities.

Responsibilities

• Oversee all aspects of assigned group homes.
• Develop, maintain, and review ISPs, BSPs, or IPPs.
• Partner with families, case managers, and other stakeholders regularly.
• Manage household and individual budgets.
• Provide orientation to new staff and direct training.
• Coach and develop employees; conduct evaluations and disciplinary actions as needed.
• Schedule and lead team meetings; develop employee schedules.

Skills

Leadership

Program management

Staff development

Crisis management

Communication

Education

Bachelor's degree in Human Services or related field

Tools

MS Office

Job description

Company Perks/Benefits

• Starting wage: $55,700-$62,300 annual salary based on education level
• $1,500 retention bonus (applicable to candidates with a bachelor's degree or higher)
• 401k plan with a 3% employer match after one year of services
• Company-provided hardware and cell phone stipend
• PTO that increases with tenure
• Medical, dental, and vision insurance
• Free life insurance and free long-term disability insurance
• Supplemental insurance, FSA, and HSA
• Growth and development opportunities
• Employee referral program
• Employee Assistance Program
• Job mobility options within Dungarvin's 17 states of services
• Discount on your personal Verizon monthly bill, among other national discount programs

Company Perks/Benefits

• Starting wage: $55,700-$62,300 annual salary based on education level
• $1,500 retention bonus (applicable to candidates with a bachelor's degree or higher)
• 401k plan with a 3% employer match after one year of services
• Company-provided hardware and cell phone stipend
• Pet insurance
• PTO that increases with tenure
• PTO donation program
• Medical, dental, and vision insurance
• Free life insurance and free long-term disability insurance
• Supplemental insurance, FSA, and HSA
• Mileage reimbursement
• Growth and development opportunities
• Employee referral program
• Employee Assistance Program
• Job mobility options within Dungarvin's 17 states of services
• Discount on your personal Verizon monthly bill, among other national discount programs

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference- one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life.

Job Description

What You Get to Do

As a Program Director at Dungarvin, you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as behavioral programs in certified Adult Family Homes (AFH). The Program Director is typically responsible for a caseload of approximately 2-4 adult residential program sites, with 1-4 residents per home and 10-12 direct reports per program (depending on the programs).

The ideal candidate will have previous experience supervising staff and working with adults with disabilities and challenging behaviors, as well as with those requiring crisis management and behavioral interventions. This position is a mixture of admin and direct care duties.

Duties include but are not limited to

• Oversee all aspects of assigned group homes
• Develop, maintain, and review ISPs, BSPs, or IPPs
• Partner with families, case managers, and other stakeholders on a regular basis
• Manage household and individual budgets
• Provide thorough, complete, and timely on-site orientation to new staff
• Directly train employees in all areas of program implementation
• Provide ongoing coaching and development of all employees
• Complete employee evaluations, conduct investigations, and initiate disciplinary actions and terminations, as needed
• Schedule and lead team meetings
• Develop and implement employee schedules

Work Environment and Office Hours

This position is in-office, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full-time. Additionally, the Program Director must have a flexible schedule with the ability to be on-call during the on-call rotation (this includes weekends and odd hours).

Qualifications

• Bachelor’s degree, preferably in Human Services, Social Work, Psychology, Behavioral Science or related field is preferred
• A minimum of 2 years managerial/supervisory experience, including hiring, disciplining, and terminating employees
• At least 1 year of full-time, direct experience working with individuals with developmental disabilities or intellectual disabilities
• Experience with mental health preferredA successful background clearance is required as part of the onboarding/employment process
• A valid driver's license and reliable vehicle with auto insurance are required
• Must demonstrate good decision-making, time management and communication skills, and be responsible, mature, and flexible

Additional Information

WHY WORK ON OUR TEAM

• Advance your career in an agile, fast-paced environment with abundant growth opportunities. You'll have the chance to learn a wide range of roles and experience variety every week in this position.
• Embrace continuous learning with ongoing training, development, and mentorship opportunities to satisfy even the most avid learner.

IMPORTANT INFORMATION

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass, Cambrian and Dungarvin are affirmative action and equal opportunity employers.

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