House Manager

Trilogy Behavioral Healthcare; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance (BCBS of IL)

PAID Maternity/Paternity leave

Vision Insurance

Life Insurance

Long-Term & Short-Term Disability

Pet Insurance

FSA (Health, Dependent Care, Transit)

EAP

403(b) Retirement Plan with Employer M

Job summary

Trilogy Behavioral Healthcare is seeking a House Manager to oversee clients in our residential program during the evening shift. The role involves direct clinical services to support independent living, crisis intervention, and medication monitoring, delivered with trauma-informed, recovery-focused care.

Collaboration with medical staff and housing teams is essential to ensure client stability and successful transitions to community living.

Qualifications

• High School Diploma or GED with 2 years of supervised clinical experience.
• CPR/Adult First Aid/AED certification required.
• Trauma-informed, recovery-focused care approach is used in client services.

Responsibilities

• Direct clinical services to residential clients to support independent living skills and crisis management.
• Monitor medication compliance and coordinate with nursing staff as needed.
• Provide psychoeducation and coping strategies to clients.
• Document client progress and statuses in the Electronic Medical Record per policy.
• Collaborate with treatment teams and housing providers to ensure safe transitions.

Skills

Clinical skills

Crisis intervention

Documentation

Team collaboration

Education

High School Diploma or GED

Associate’s or Bachelor’s degree

Job description

Schedule: Tuesday - Saturday; 4:00 pm - 12:30 am

Office Location: 1207 W Leland Ave, Chicago, IL 60640

The House Manager has overall responsibility for clients living in the residential program during their shift. They will provide direct clinical services for the clients in order to assist with independent living skills, crisis management, and observation of medication compliance. The House Manager will communicate essential client information to their Supervisor, Providers, medical staff, and other residential employees during their shift and at shift change. They will provide client-centered, strengths-based, and trauma-informed services to clients with severe mental illness and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach.

• Work directly with clients regarding case management needs, training in independent living skills, and provide individual/group services or crisis intervention as needed
• Provide recovery focused clinical services to residential clients to assist with independent living (i.e. personal hygiene, housekeeping skills, room inspections, nutrition, cooking, grocery shopping, medication monitoring etc.), with the goal of living in the least restrictive environment for each person.
• Model for client’s good communication skills, recovery-oriented living skills, effective coping skills, and self-help strategies
• Collaborate with team members, prescribers, and outreach treatment teams to deliver quality service and effective interventions on behalf of the clients.
• Assist clients in identifying signs and symptoms of de-compensation. Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced.
• Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy.
• Coordinate with team nurse/pharmacy to ensure client medication accuracy.
• Educate and assist clients with applying for entitlements; i.e. Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK
• Act as a liaison for clients, Trilogy, and housing provider to facilitate long term housing stability and safety.
• Partner with the transition teams to review and admit clients into the Residential program. Oversee the safe transition of the client into the community.
• Recognize and act on opportunities to move clients to appropriate levels of care; provide referrals to additional services as indicated.
• Maintain documentation and charts to ensure compliance with Medicaid, Commission on Accreditation of Rehabilitation Services (CARF), Community Integrated Living Arrangements (CILA), funding bodies, and organization standards; i.e. notes, medication logs, safety drills, etc.
• Complete daily progress notes based on services provided to clients in a timely manner reflected in Trilogy’s documentation policy and agency standards.
• Complete all necessary documentation related to client care e.g., IMCANS, LOCUS, tracking forms in the Electronic Medical Record
• Understand the representative payeeship process per agency policy and provide individualized client money management services.
• Advocate on client’s behalf and empower clients to advocate on behalf of themselves when appropriate
• Communicate effectively within the team model for a multi-disciplinary approach to client care.
• Actively participate in team communication via multiple electronic platforms.
• Engage regularly in weekly team meetings to consult and collaborate on shared caseload.
• Attend monthly department meetings for training and important updates.
• Plan and facilitate special activities and outings for the clients
• Perform other related duties and/or projects as assigned

Qualifications

• Must have one of the following requirements:
  • High School Diploma or GED and two years of supervised clinical experience in a mental health setting.
  • Associate’s or Bachelor’s degree in any field.
• CPR/Adult First Aid/AED
• FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees
• PAID Maternity/Paternity leave
• Medical Insurance (BCBS of IL)
• Vision Insurance
• Life Insurance
• Long-Term & Short-Term Disability
• Pet Insurance
• FSA (Health, Dependent Care, Transit)
• EAP
• 403(b) Retirement Plan with Employer Match

Equal Opportunity Employer

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