House Manager

THEATRE PHILADELPHIA; Bristol (VA); On-site; USD 20,457 - 29,136; Part time

Job summary

THEATRE PHILADELPHIA is seeking a part-time House Manager for the Bristol Riverside Theatre to manage Front of House operations and ensure an excellent experience for patrons. This role, offering $18/hour, requires strong communication skills and the ability to work independently, primarily during evenings and weekends.

Ideal candidates must have excellent customer service instincts, organizational skills, and prior experience in hospitality or event management. Additional hours may be available for those interested in cross-training in other roles.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal communication and leadership abilities.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Manage Front of House operations during performances and special events.
• Ensure a welcoming and enjoyable experience for patrons.
• Maintain public spaces and assist with setup for events.

Skills

Customer service skills

Communication skills

Leadership abilities

Organizational skills

Job description

Bristol Riverside Theatre is seeking a part-time House Manager to join our Front of House team. This position works approximately 6–12 hours per week during our performance season (approximately 25–27 weeks per year). Hours are primarily evenings and weekends. Compensation is $18/hour.

The ideal candidate is a self-motivated leader with excellent communication skills, strong customer service instincts, and the ability to remain calm and organized in a fast-paced environment. A welcoming, friendly demeanor and a commitment to creating a positive patron experience are essential.

Additional hours may be available for candidates interested in cross-training in other Front of House positions.

ROLES AND RESPONSIBILITIES

The House Manager is responsible for ensuring a safe, welcoming, and enjoyable experience for all patrons. Duties include:

• Managing Front of House operations during performances and special events
• Greeting patrons and assisting with questions, concerns, and accessibility needs
• Ensuring the audience experience remains safe, orderly, and enjoyable throughout performances
• Maintaining public spaces on performance days, including light cleaning, tidying restrooms, and ensuring the facility is guest-ready
• Assisting with setup and breakdown for special events and receptions
• Communicating effectively with box office, concessions, volunteers, and production staff

EXPERIENCE AND QUALIFICATIONS

The ideal candidate will possess:

• Excellent customer service and interpersonal skills
• Strong verbal communication and leadership abilities
• The ability to work independently and make decisions in a fast-paced environment
• A friendly, professional, and team-oriented attitude
• Strong organizational skills and attention to detail
• Prior Front of House, hospitality, customer service, or event management experience preferred

EOE: Bristol Riverside Theatre is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to building a team that represents a variety of backgrounds and perspectives and better reflects the community as a whole. We believe the more inclusive we are, the better our work will be.

How To Apply

TO APPLY: E-mail your resume to [e-mail] with "House Manager" in the subject line. Qualified candidates may be asked to submit additional information, including references from people with whom they have worked in the theatre industry.

$18/hour

Job Category

Administrative Customer Service Finance & Operations