House Attendant-Turn Down

Aimbridge Hospitality; Dana Point (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated House Attendant-Turn Down to provide exceptional service in a stunning resort setting. This role involves refreshing guest rooms, maintaining cleanliness in public areas, and delivering a warm welcome to all guests. Join a team that values professionalism and attention to detail, ensuring that every guest enjoys a memorable experience. With a competitive benefits package and a supportive work environment, this position offers a fantastic opportunity to grow within the hospitality industry.

Benefits

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Long-Term Disability

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• Must have a high school diploma or equivalent.
• Experience in a hotel or related field preferred.

Responsibilities

• Provide turndown service to assigned guest rooms and suites.
• Clean and refresh guest rooms as needed.
• Maintain high standards of personal appearance and grooming.

Skills

Communication Skills

Time Management

Attention to Detail

Customer Service

Education

High School Diploma or Equivalent

Job description

The House Attendant-Turn Down provides turndown service for guest rooms. Cleans and refreshes guest rooms as needed. Performs other housekeeping duties as assigned.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Provide turndown service to assigned guest rooms and suites
• Clean and refresh guest rooms as needed
• Restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Keep all hallways public areas and closets clean neat and vacuumed.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found”_ according to the standards. Marginal:
• Follow all procedures as outlined by the Housekeeping Manager.
• Other duties as required.

Property Details

Perched atop the cliffs of Dana Point overlooking the Pacific Ocean, Laguna Cliffs Resort & Spa features 2 year-round heated swimming pools that offer child-friendly zones. This resort features a restaurant and full-service spa, as well as an indoor/outdoor lounge. Beach and harbor access is just 1,500 feet away.

Each contemporary guest room at Laguna Cliffs Marriott Resort provides a flat-screen TV and a Bluetooh compatible Tivoli radio. Guest rooms include a coffee machine and plush robes. Ocean view rooms are available.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the company

Independent hotel management firm delivering superior investment returns for its strategic partners. Property management, asset management, development, renovation and consulting services for hotels and resorts.