House Attendant, Hotel Drisco

Hotel Drisco; San Francisco (CA); On-site; USD 36,000 - 44,000; Full time

Job summary

PHI Associates LP dba Hotel Drisco in San Francisco, CA hires a House Attendant to support the housekeeping team in maintaining exceptional cleanliness and guest-ready rooms. The role focuses on stocking supplies, assisting housekeepers, and ensuring all public and private areas meet the hotel's high standards.

The position requires attention to detail, reliable attendance, and the ability to communicate effectively in English.

Qualifications

• Knowledge of stain removal and chemical cleaning agents.
• Ability to learn and apply Hazardous Chemical training standards.
• Able to communicate effectively with others.
• Ability to print and speak simple sentences in English.
• Meets legal age requirements for the position.

Responsibilities

• Stocks linen and supplies in housekeeping closets.
• Maintain cleanliness in hallways, stairwells, foyers, and housekeeping closets.
• Keep all housekeeping areas and public facing areas free of debris.
• Assist and support housekeepers with detailed cleaning needs (e.g. carpets, upholstered furniture, draperies, bed skirts, shams).
• Cleans and removes spots from corridor walls and doors, polishes and cleans mirrors, windows, sills and all metal work including room numbers on the guestroom doors.
• Delivers specialized room request supplies and pre-check in needs to room.

Skills

Attention to detail

Communication skills

English proficiency

Safety awareness

Job description

PHI Associates LP dba Hotel Drisco, San Francisco, CA, US

Hotel Drisco is San Francisco’s premier luxury, boutique hotel. Located on Pacific Avenue atop San Francisco's charming Pacific Heights neighborhood, with only 42 rooms, a stay at Hotel Drisco offers all guests an intimate and highly curated experience with exemplary service and amenities. We have been awarded the Michelin “One Key”.

Salary Range: $28.00 To $28.00 Annually

ESSENTIAL FUNCTIONS

The House Attendant is part of the housekeeping team offering support to housekeepers with a goal of maintaining cleanliness and efficiency while maintaining the Hotel’s high standards of quality.

• Stocks linen and supplies in housekeeping closets.
• Maintain cleanliness in hallways, stairwells, foyers, and housekeeping closets.
• Keep all housekeeping areas and public facing areas free of debris.
• Assist and support housekeepers as needed with detailed cleaning needs (i.e. carpets, upholstered furniture, draperies, bed skirts, shams, etc.).
• Cleans and removes spots from corridor walls and doors, polishes and cleans mirrors, windows, sills and all metal work including room numbers on the guestroom doors.
• Supports maintenance in cleaning windows and sills.
• Delivers specialized room request supplies and pre-check in needs to room.
• Maintains, stocks, and organizes amenities and supplies inventory for room attendants.
• Replenishes bathroom supplies.
• Maintains cleanliness and organization of housekeeping station in garage.
• Flips mattresses, moves furniture, hangs drapery, dusts venetian blinds as assigned by the supervisor.
• Completes any projects assigned by the supervisor.
• Vacuum the hallways and corridors as needed.
• Empties all wastebaskets in all public areas and discards any additional trash throughout the Hotel.
• Breaks down all cardboard boxes in order to place in the cardboard bin.
• Maintains cleanliness of garage between shifts.
• Unbox and stock housekeeping supplies to designated areas.
• Respond in a timely manner to guest requests, such as additional room amenities, towels, instructions on how to operate equipment in the room and other information as requested.
• Turn in all found items in the employees work area to the Executive Housekeeper.
• Reports all items that need repair to Housekeeping Management.
• Cleans and removes debris from driveway, parking garage/lot and courtyard areas.
• All other duties as assigned by the Supervisor.
• Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to and including termination.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules and holidays to reflect the business needs of the Hotel.
• Upon employment, all employees are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the Hotel facilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of stain removal and chemical cleaning agents and operation of different types of equipment.
• Able to learn and apply Hazardous Chemical training standards.
• Able to communicate effectively with others.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Very detail oriented, to ensure the quality of cleanliness.
• Ability to interpret a variety of instructions furnished in oral, diagram, or schedule form.
• Ability to print and speak simple sentences in English.
• Able to maintain a good working relationship with other departments, associates and guests.
• Meets legal age requirements for the position.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to walk and climb stairs
• Reach overhead and side to side with hands and arms
• Stoop, kneel and crouch to see under and inside of furniture.
• Lift and/or move up to 50 pounds.
• Push and pull equipment weighing up to 100 pounds

WORK ENVIRONMENT

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions.

The noise level in the work environment is usually moderate

EDUCATION and/or EXPERIENCE

Previous housekeeping experience is preferred. Any combination of education and experience that provides the required knowledge, skill and ability.

GROOMING

All employees are expected to maintain a neat, clean and well-groomed, professional appearance (specific standards available).

PAY SCALE

The pay rate for this position is $28.00 per hour. This is the pay rate for this position that the Hotel reasonably expects to pay.

Hotel Drisco is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.