House Attendant

Highgate Hotels, LP; Woodbridge (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Highgate Hotels, LP is hiring a House Attendant at Courtyard Potomac Mills in Woodbridge, Virginia. The role involves maintaining the cleanliness of assigned areas and equipment, ensuring guest satisfaction, and handling luggage requests. Candidates should possess a High School diploma or equivalent, have strong communication skills, and be prepared to lift heavy objects as needed. This position is ideal for individuals committed to service excellence and hotel standards.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally.
• Ability to stand during the entire shift.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Handle requests for luggage assistance in a friendly manner.

Skills

Communication skills

Lifting and carrying ability

Customer service

Education

High School diploma or equivalent

Job description

Location

Courtyard Potomac Mills

14300 Crossing Place

Woodbridge, VA 22192

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.