House Attendant

Plazahotelelpaso; Alexandria (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

HHM Hotels in Alexandria, VA seeks a House Person to clean and maintain public hotel areas in line with brand standards and sustainability goals. The role involves greeting guests, inspecting areas, handling linen transport, and assisting during peak times.

You will contribute to guest satisfaction by responding to inquiries, reporting issues, and maintaining clean, safe, and organized spaces according to MSDS/OSHA guidelines.

Qualifications

• High School Diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet and assist guests in a courteous manner.
• Inspect areas and perform cleaning tasks as assigned.
• Collect and dispose of trash from service areas to outside dumpsters.
• Vacuum and dust guest corridors.
• Transport clean linen to assigned sections.
• Deliver clean linen to rooms and areas.
• Report maintenance issues promptly.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and requests.
• Work as a room attendant during shortages or peak periods.
• Support guest satisfaction goals and brand standards.
• Follow EarthView sustainability guidelines and safety procedures.

Skills

Housekeeping experience

Guest service

Education

High School Diploma

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels