House Attendant

HHM Hotels; Hummelstown (Dauphin County); On-site; USD 17,000 - 25,000; Full time

Job summary

HHM Hotels is searching for a House Person to support our housekeeping team in maintaining spotless public hotel areas and ensuring guest satisfaction. You will greet guests, perform cleaning tasks, and help with linen transport and restocking as needed.

The role requires standing, walking, and physical activity, with flexibility to work shifts including holidays and weekends. Previous housekeeping experience is preferred, and a high school diploma is recommended.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of it.
• Vacuum and dust guest corridors.
• Transport linen from floors to laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant during shortages or peak periods.
• Be aware of guest satisfaction scores and work to improve them.
• Follow EarthView sustainability guidelines and practices.
• Practice safe work habits and follow MSDS/OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Guest service

Attention to detail

Physical stamina

Education

High School Diploma

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent - Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels