House Attendant

HHM Hotels; Glastonbury (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

HHM Hotels in Glastonbury, CT seeks a dedicated House Person to clean and maintain public hotel areas, greet guests, and follow brand standards.

The role includes inspecting spaces, collecting trash, transporting linen, delivering clean linen, and reporting maintenance while supporting staffing during busy periods. A strong focus on guest satisfaction and EarthView sustainability guides daily work.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet guests courteously.
• Inspect areas and perform cleaning tasks.
• Collect trash from landings and dispose outside.
• Vacuum and dust corridors.
• Collect and transport linen to laundry.
• Deliver linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness of guest areas.
• Respond to guest inquiries.
• Assist as room attendant during peak periods.
• Aim to improve guest satisfaction.
• Follow EarthView sustainability guidelines.
• Follow safety protocols and PPE.
• Ensure guest satisfaction.
• Perform other duties as requested.

Skills

Guest service

Cleaning standards

Education

High school diploma preferred

Housekeeping experience or training preferred

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent - Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels