House Attendant

DKN Hotels; San Bernardino (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

DKN Hotels in San Bernardino, CA is seeking an Entry level housekeeping associate. You will perform cleaning across public areas and assist with housekeeping and maintenance tasks to deliver the "Home Away From Home" experience.

Must have at least 1 year of related experience. Excellent English communication, reliability and team collaboration are essential to succeed in this role.

Qualifications

• Minimum of one year of experience in a similar or related position.
• Basic cleaning skills and ability to operate cleaning equipment.
• Ability to communicate in English with guests and team members.
• Dependable and punctual, with a professional demeanor.

Responsibilities

• Maintain a friendly, cheerful, and courteous demeanor while serving hotel guests.
• Clean lobby, hallways, guest rooms, and exterior areas as assigned.
• Run laundry and empty housekeeping trash.
• Assist maintenance with basic repairs (plumbing, carpentry).
• Report missing items or damages to Housekeeping Supervisor and ensure safety.

Skills

Customer service

English communication

Cleaning basics

Maintenance basics

Organization

Judgment

Job description

Job Details: Level: Entry, Job Location: HSB - San Bernardino, CA 92408, Position Type: Full Time, Salary Range: $16.90 - $17.00 Hourly, Job Shift: Any, Job Category: Hospitality - Hotel, Responsible for the cleaning of all public and common areas and assistance with housekeeping and maintenance.

Essential Functions and Responsibilities of the job include but are not limited to:

• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
• Communicate effectively with guests and fellow team members.
• Clean entire grounds of trash and cigarette butts.
• Run laundry and empty housekeepers’ trash.
• Clean lobby, exterior windows, hallways, walkways, railings, stairwells, pool furniture, ice and vending machines.
• Maintain cleanliness of dumpster areas, sand urns, exterior light fixtures, public benches, exterior of guest room doors.
• Shampoo carpets as assigned.
• Turn mattresses as assigned.
• Clean guestroom sliding glass doors as assigned.
• Report any missing/found articles, or damage to the Housekeeping Supervisor.
• Assist maintenance department with basic repairs (plumbing, carpentry).
• Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
• Deliver DKN’s "Home Away From Home" experience.
• Perform other duties as assigned, requested or deemed necessary by management.
• *Management retains the discretion to add or change the duties of the position at any time.
• *Supervisory Responsibility:None
• Independent Judgment Used:Only within the guidelines established by management and to the extent of operating within DKN Hotels’ policies and procedures.

Working Conditions/Environment:

Entire exterior of property, lobby, laundry room and guest rooms. Access to entire exterior and interior of property. Use of approved cleaning agents.

Qualifications:

Knowledge/Education/Experience:Minimum of one (1) year experience in a similar or related position.

Skills/Abilities/Other Requirements:

Basic cleaning skills. Basic maintenance skills helpful. Ability to prioritize, organize and make good judgments. Ability to communicate in English with guests, management and fellow team members to their understanding desirable. Dependable.

Physical Requirements:

Frequently walking indoors/outdoors, climbing stairs and ladders. Repetitive bending, stooping, twisting, reaching, pushing, pulling, squatting, kneeling, crawling, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 50 lbs. or with use of dolly. Exposure to cleaning agents.

Additional Comments:

Must be aware of the importance of safety and security. Endeavor to be conscious of safety and security at all times. Living the DKN Values’ behaviors Friendly and courteous to guests and fellow team members at all times.