House Attendant

Plazahotelelpaso; Pleasanton (CA); On-site; USD 30,000 - 35,000; Full time

Job summary

Plazahotelelpaso in Pleasanton, California is seeking a House Person to maintain cleanliness and guest satisfaction in hotel areas. Responsibilities include cleaning, inspecting, collecting trash, and reporting maintenance issues.

The ideal candidate should have previous housekeeping experience and customer service skills. The role offers career growth opportunities within the housekeeping department.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• Ability to follow sustainability guidelines and practices.

Responsibilities

• Clean and maintain public hotel areas.
• Inspect assigned areas and perform cleaning tasks.
• Respond to guest inquiries and assistance.
• Work as a room attendant during staffing shortages.

Skills

Housekeeping experience

Customer service skills

Attention to detail

Ability to work under pressure

Education

High School diploma

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

• Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.