House Attendant

Plaza Hotel Pioneer Park; El Paso (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

Plaza Hotel Pioneer Park in El Paso, Texas is looking for a House Person responsible for cleaning and maintaining public areas, ensuring guest satisfaction. Ideal candidates will demonstrate previous housekeeping experience and a commitment to sustainability.

Responsibilities include inspecting assigned areas, greeting guests, and reporting issues to management. A high school diploma is preferred. Join a vibrant team where you can grow into roles such as Housekeeping Supervisor or Front Office Manager.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Clean and maintain public hotel areas.
• Greet and acknowledge guests courteously.
• Inspect assigned areas and perform cleaning tasks.
• Report maintenance issues.
• Respond to guest inquiries.

Skills

Housekeeping

Guest service

Attention to detail

Education

High School diploma preferred

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.