House Attendant

HHM Hotels; Philadelphia (Philadelphia County); Sur place; USD 16 531 - 24 796; Plein temps

Résumé du poste

Plaza Hotel El Paso is seeking a House Person to clean and maintain public hotel areas in line with brand standards and guest service expectations. The role requires flexibility across shifts and standing for extended periods, with occasional holidays and weekends.

Previous housekeeping experience or training is preferred, and a High School diploma is preferred. You will help ensure guest comfort and maintain a clean, welcoming environment across hotel zones.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsabilités

• Greet and acknowledge guests courteously.
• Inspect areas and perform cleaning tasks.
• Collect trash from service landings; dispose outside.
• Vacuum and dust guest corridors.
• Transport clean linen to assigned sections.
• Report maintenance issues.
• Respond to guest inquiries and assistance.
• Work as a room attendant during peak periods.
• Maintain cleanliness and organization of guest areas.
• Follow safety guidelines and OSHA standards.

Connaissances

Guest service

Attention to detail

Formation

High School diploma

Description du poste

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.