House Attendant

Hersha Hospitality Management; Mystic (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated House Person to maintain cleanliness in public areas and enhance guest satisfaction. This role involves greeting guests, performing cleaning tasks, and ensuring a welcoming environment. Ideal candidates will have previous housekeeping experience and a commitment to sustainability practices. Join a team that values excellence and provides opportunities for growth in hospitality management. If you are passionate about delivering top-notch service and maintaining high standards, this is the perfect opportunity for you.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• High school diploma preferred.

Responsibilities

• Clean and maintain public hotel areas according to established standards.
• Respond to guest inquiries and provide assistance.
• Report maintenance issues and ensure cleanliness.

Skills

Housekeeping Experience

Customer Service

Attention to Detail

Time Management

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand, guest service, and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of it in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up linens from hotel floors and transport them to the laundry collection site.
• Deliver clean linens to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and provide assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work to increase departmental and overall guest satisfaction.
• Follow sustainability guidelines related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Conditions

• Work schedule varies and may include working on holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling to access all areas.
• Use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group.

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