House Attendant

Sonesta International Hotels; Denver (CO); On-site; USD 26,174 - 27,552; Full time

Job summary

Sonesta International Hotels – Denver Sonesta Downtown – is seeking a Housekeeping House Attendant to maintain guest room floors and support housekeeping operations.

The role emphasizes attentive guest service and teamwork in a fast-paced hotel setting; the candidate should be flexible, reliable, and professional to ensure a consistently amazing guest stay.

Qualifications

• Must be attentive, friendly, and courteous toward guests and colleagues.
• Excellent organizational skills and strong time management.
• Able to work in a fast-paced environment with minimal supervision.

Responsibilities

• Clean and maintain assigned areas per Sonesta standards (dusting, vacuuming, disinfecting, sanitizing, trash removal, sweeping, mopping, polishing).
• Deliver clean linen and collect soiled linen.
• Prepare and deliver roll-away beds.
• Receive and store housekeeping inventory.
• Maintain linen rooms and storage closets.
• Respond to and fulfill guest requests.
• Support Room Attendants.
• Notify supervisor of damages or maintenance needs.
• Handle lost and found items per procedures.
• Maintain professional appearance and demeanor.
• Attend pre-shift meetings and follow company policies.
• Perform other duties as assigned.

Skills

Attention to detail

Friendly demeanor

Guest service

Time management

Teamwork

Professional appearance

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive

—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Housekeeping House Attendant sets the tone for Sonesta’s mission by always going above and beyond for our guests. The role’s primary responsibility is to maintain and clean guest room floors. The Housekeeping House Attendant is also responsible for maintaining housekeeping supply closets and storage rooms. The Housekeeping House Attendant shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Job Description

Position Title:

Housekeeping House Attendant

Location:

Denver Sonesta Downtown

Department:

Housekeeping

Reports To:

Housekeeping Manager

Type:

Non-Exempt (Hourly)

Pay Range:

$19.50 to $20.00 per hour

Application Deadline:

August 15th, 2026

Position Summary

The Housekeeping House Attendant sets the tone for Sonesta’s mission by always going above and beyond for our guests. The role’s primary responsibility is to maintain and clean guest room floors. The Housekeeping House Attendant is also responsible for maintaining housekeeping supply closets and storage rooms. The Housekeeping House Attendant shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Job Description

Principle duties and responsibilities (Essential Functions) include:

• Clean and maintain assigned areas according to established Sonesta standards and procedures including; dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing.
• Deliver clean linen and collect dirty linen from assigned areas.
• Prepare and deliver roll-a-way beds.
• Receive and store housekeeping supply inventory.
• Maintain cleanliness and organization of linen rooms and storage closets.
• Respond to and fulfill guest requests.
• Provide support and assistance to Room Attendants.
• Notify supervisor on any damages, defects, needed maintenance repairs and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Handle all lost and found items according to established procedures.
• Display professional appearance and demeanor at all times.
• Adhere to all housekeeping procedures and company policies.
• Attend departmental pre-shift and mandatory meetings.
• Perform other duties as requested by management.

Qualifications And Skills

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Excellent organizational skills and attention to detail.
• Prioritization and time management skills.
• Able to work quickly without compromising quality.
• Ability to work with little supervision and maintain a high level of performance.
• Ensure overall guest satisfaction.

Work Environment

• Guest rooms, hotel corridors, and supply rooms with potential for guest facing contact.
• Must be able work in a fast-paced environment.

Physical Demands

• Must be able to exert up to 100 pounds of force occasionally, and/or