Overnight House Attendant - Part Time

Sonesta International Hotels; Portland (OR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company —

401(k) Retirement Plan with Company

Paid Vacation and Sick Days

Employee Discounts

Educational Assistance

Parental Leave

Life Insurance

Disability Insurance

Perks and Discounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels is seeking a House Attendant to support the housekeeping team in Portland. You will assist Room Attendants with linens, deliver supplies, and help with laundry and public areas. The role involves heavy lifting, standing, and working mornings, evenings, weekends, and holidays.

A background in housekeeping and English fluency are preferred. Join a team that emphasizes Sonesta Service, safety, and guest satisfaction across a large portfolio of properties.

Qualifications

• Some previous housekeeping experience preferred.
• Background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.

Responsibilities

• Deliver on the Sonesta Service standards with guests and clients.
• Work with Room Attendants to move linens, supplies and heavy items.
• Maintain cleanliness and organization of floor closets and corridors; remove trash; mop and vacuum floors.
• Respond to guests' requests in a timely manner and assist with special requests.
• Clean designated public areas and restrooms and report repairs or unsafe conditions.
• Assist with laundry operations; fold and store linens; monitor supplies.
• Promote teamwork and communicate with other shifts and management to ensure guest satisfaction.

Skills

Fluent English

Physical stamina

Teamwork

Job description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager.

Job Description

DUTIES AND RESPONSIBILITIES

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.
• Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.
• Respond to guests' requests such as in a timely and efficient manner.
• Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.
• Minimize waste of supplies and amenities within all areas of housekeeping.
• Deliver lost and found items according to established procedures.
• May regularly assist with deep cleaning projects.
• When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.
  

QUALIFICATIONS AND REQUIREMENTS

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.
  

Additional Job Information/Anticipated

Pay Range

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
  

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.