Hourly Student Extra Help

Taleo; Jonesboro (AR); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Taleo is seeking an Hourly Student Extra Help for the Parking Services Office. The role centers on delivering excellent front-line service to parking patrons by phone, email, and in person, and handling permit requests and payments while maintaining records.

You’ll input data, share campus parking information, and assist dispatching for field operations. Hours are Mon–Fri, 8:00 a.m.–5:00 p.m., with occasional extra hours as needed.

Qualifications

• Front-line service and communication with patrons.
• Accurate data entry and record-keeping.
• Knowledge of campus parking regulations and layout.

Responsibilities

• Provide front-line service to parking patrons via phone, email, and in-person interactions.
• Process parking permit requests, citations, payments, and maintain records.
• Share campus parking, facility, and event information with campus community.
• Input data into relevant systems and reports.
• Perform general office duties and keep the office space organized.
• Support field operations personnel with dispatching services.

Skills

Customer service

Data entry

Phone/email/in-person

Dispatch support

Tools

Parking management system

Job description

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Hourly Student Extra Help Working Title Parking Services Office Staff Position # X10044 Department Parking Services

Please note: Allpostings close at 12 A.M. CST on theclosing date. This employer participates in E-Verify.

Position Summary:

Parking Services Office Staff

Duties & Responsibilities:

• Provide excellent front-line service to parking patrons via phone, email, and in-person interactions, assisting with inquiries, resolving issues, and ensuring a positive experience.
• Process parking permit requests, citations, payments, and maintain accurate records and files (physical and electronic). This will involve using the gold standard in parking management systems.
• Share campus parking, facility, and event information with faculty, staff, students, and campus visitors
• Accurately inputting data into relevant systems and reports.
• Performing general office duties such as answering phones, managing mail, and ensuring the office space is tidy and organized.
• Support field operations personnel by providing excellent dispatching services.

Knowledge/Skills/Abilities:

• Campus parking and motor vehicle regulations
• Campus map, particularly parking lots, streets, and building names/locations
• Safe work methods and applicable safety regulations
• Interact tactfully and effectively with those encountered on the field and in the office
• Understand and follow oral and written instructions
• Maintain full attention to details when performing assigned duties
• Operate smart phones, wireless printers, FCC-licensed radios, and other similar devices

General Days/Hours:

Monday - Friday
Between 8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date