Store Manager II FT 6919

Coast Guard Exchange (USCGCSC); United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k plan

Pension plan

Wellness programs

Flexible schedules

Career growth

Job summary

Coast Guard Exchange in Puerto Rico seeks a Store Manager II to lead a high-volume retail operation and supervise a large staff. You’ll direct store personnel, ensure customer service, and oversee merchandising and loss prevention.

Responsibilities include interviewing and developing staff, coordinating promotions with HQ, reviewing monthly P&L, and managing opening/closing procedures, including weekends. This role requires strong leadership of 100+ employees and adherence to safety standards.

Qualifications

• Two years of progressively responsible experience as department or assistant manager.
• Ability to lift 25 pounds and stand for long periods.
• Experience in employee performance management and recruiting.

Responsibilities

• Manage a large retail operation with high annual sales.
• Direct and supervise store personnel and customer service.
• Interview, hire, train and coach staff; promote growth.
• Develop promotions with HQ; oversee pricing and merchandising.
• Review monthly P&Ls and adjust plans to meet targets.
• Ensure Loss Prevention, safety standards and training.
• Open/close the store; weekend coverage as required.

Skills

Leadership experience

Customer service management

Recruiting

Performance management

Staff coaching

Education

Bachelor's degree in retail or business administration

2+ years specialized retail experience

Tools

MI9

Outlook

Teams

Job description

Announcement: 6919

Opening Date: 17 September 2026 Pay Plan/Series/Pay Band: NF-1101-04

Closing Date: 01 October 2026 Work Schedule: Full-Time

Position: Store Manager II Salary: Negotiable

Who May Apply: All Sources Location: Caguas, PR- Exchange

Announcement: 6919

Opening Date: 17 September 2026 Pay Plan/Series/Pay Band: NF-1101-04

Closing Date: 01 October 2026 Work Schedule: Full-Time

Position: Store Manager II Salary: Negotiable

Who May Apply: All Sources Location: Caguas, PR- Exchange

Duties

Management of a retail activity with annual sales of $40M and above. Responsible for the direction and supervision of all store personnel. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales in conjunction with the CSC HQ staff. Oversees competitive price checks and submits to HQ buying staff to change pricing. Works with vendors and the HQ buying staff in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Key carrier, opening and closing the store as required, weekends as scheduled. Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months. Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements. Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention. Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees. Other duties as assigned.

Ideal Candidate

• Full availability to include days, nights, weekends, and holidays
• Proven leadership experience managing large teams of 100+ employees
• Ability to utilize store operational systems and technology. i.e. MI9, outlooks, teams
• Experience with merchandising, planogram execution, inventory processes, and shrink control

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

Minimum Qualifications Required

• Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management
• Ability to routinely lift 25 pounds and occasionally lift 25 pounds and stand for long periods of time.
• Demonstrated experience in employee performance management and recruiting activities, including interviewing and candidate evaluation.

Preferred (in Addition To The Minimum)

• P&L analysis experience
• Prior retail merchandising experience.
• Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.

And/or

• Current USCG NAF assistant store manager II (volume in excess of $5M or store manager I experience).

At the Coast Guard Exchange, we believe in taking care of our team just as much as we take care of our customers. Here’s why you’ll love working with us:

Why Work for Us?

• Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.
• Investing in Your Future: Secure your financial future with our 401k plan and company pension plan, designed to help you save for tomorrow, today.
• Company Wellness Initiatives: We support your well-being with wellness programs aimed at keeping you healthy, happy, and at your best.
• Flexible Schedules: We know life is unpredictable, so we offer flexible schedules to help you manage your commitments and personal needs.
• Professional Growth: Grow your career with us through opportunities for training, development, and career advancement.

Uscg Community Services Command Comprehensive Benefits

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

Other Essential Information

• Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years.
• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
• Applicants may not be employed in the chain of command of their relatives.
• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case‑by‑case basis.

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

PRIVACY ACT NOTICE

The Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 05/31/2029. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.

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